Professional Services
The Fiserv Professional Services organization enables our clients to realize their business objectives through advisory and consultancy services, which complements our technology solutions. Our Professional Services roles are client facing, in which we share knowledge to navigate Fiserv solutions and services.
As part of the Professional Services team, you enable delivery of products and solutions in a cohesive, coordinated and client centric manner. Our "consultative partnership" approach brings together conversion, development and integration with an emphasis on business process improvement. Key responsibilities may include:
- Provide delivery leadership specializing in large, complex and/or highly strategic solutions, involving single to bundled solution deals
- Execute on client implementations and drive significant increases in market share and revenue
- Maximize opportunities for additional revenue streams, such as engagements, re-implementations, and opportunities for additional Fiserv products and services
- Develop service offerings that focus on accelerating implementations, providing prescriptive consulting approaches, creating and evolving best practices, and generating greater ROI for clients
Ideal Professional Services Professionals will be:
- Focused on system conversions, integrations, and implementations
- Providing analysis, consultation and recommendations to clients
- Highly motivated and thrive in a dynamic workplace
- Passionate for ensuring client satisfaction
- Experienced in business process analysis and documenting functional requirements