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Benefits & Well-Being

Our associates are the most important part of our business. To solve complex business challenges and create differentiated value for Fiserv clients, it's important that our associates are able to give their best at work every day. This means feeling great in all aspects of their lives, as it relates to physical, financial, emotional and social well-being.

To support the total well-being of our associates, Fiserv takes a holistic approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, health education, preventive services and fitness activities are designed to meet you where you are. Some Fiserv benefits include:

  • At Fiserv, we are committed to providing comprehensive benefit plans and wellness programs to suit your family's unique needs, health and wellness goals and budgets. Our plans offer choices when it comes to your contributions and deductibles, all to help you maintain or improve your well-being.

    Our medical benefits reflect our commitment to supporting and improving the health and well-being of you and your family, while also sharing the responsibility to control escalating healthcare costs. For medical coverage, Fiserv associates working 30 or more hours per week have a choice between:

    • Basic HSA Medical Plan
    • Basic Plus HSA Medical Plan
    • Core HSA Medical Plan
    • PPO Medical Plan

    Our proactive approach to healthcare is designed to help our associates live well, control costs and access the care they need. For example, select in-network preventive care services, screenings and generic prescription medications are covered at 100 percent before you meet the deductible.

    Vision Benefits

    Fiserv offers vision care benefits through VSP®, giving you personalized care focused on your eyes and overall wellness. There are two vision plans — Basic and Premier — allowing you to choose the vision coverage that works best for you and your family.

    Dental Benefits

    Studies show a connection between healthy teeth and overall health. Routine dental exams can assist in keeping you healthy. Associates working 30 or more hours per week have a choice between two dental plans:

    • Dental Preferred Provider Organization (DPPO), administered by MetLife
    • Dental Health Maintenance Organization (DHMO), administered by Cigna
  • Associates enrolled in the Basic, Basic Plus and Core HSA medical plans may be eligible to open an HSA with Optum Bank. Eligible associates can receive up to $400 individual or $800 family in company-paid HSA contributions to help pay eligible out-of-pocket expenses. HSAs provide multiple tax benefits:

    • Money may be deposited tax-free
    • Money may be withdrawn tax-free to pay for eligible medical expenses
    • Money grows tax-free
    • Fiserv contributions to your HSA are excluded from your gross income
  • To live and work at your best every day, you need the tools and resources to elevate your well-being. And that looks different for each one of us. That’s why we offer Fuel Your Life, which features events, activities, coaching and education opportunities customized with your wellness goals in mind — all available at no cost to you.

    Available to all Fiserv global associates, Fuel Your Life offers a holistic approach focusing on your physical, financial, social and emotional well-being. Plus, it’s personalized to help you reach your health and wellness goals and earn valuable wellness incentives. Want to train for a 5K race? Stress less and meditate more? Improve nutrition or lose weight? Save money for college or retirement? No matter your personal goals, Fuel Your Life provides the tools to help get you there!

    As part of Fuel Your Life, Ayco is here to elevate your financial wellness now and throughout your Fiserv career. This company-paid benefit enables U.S.-based associates to access valuable financial knowledge and skills. You can take full advantage of the Ayco digital platform, financial coaching and other resources to make informed financial decisions. These services are voluntary and confidential – available at no cost to you.

    Also available through Fuel Your Life, our U.S. associates can get free access to the FutureFuel.io platform to help you pay down student loan debt. With this solution, associates can view all student loans in a secure online location, shave years off loans, and explore ways to refinance existing debt at a lower interest rate. FutureFuel is a company-paid benefit and available at no cost to you.

  • Tobacco use is the leading cause of preventable death in America. If you use nicotine products (cigarettes, chew, cigars, pipe, e-cigarettes, etc.), Fiserv provides the tools and counseling to help you and your family members (18 and older) quit at no cost to you.

  • Fiserv encourages associates to save for their future, including the company-sponsored 401(k) savings plan. Eligible associates may contribute on a pre-tax basis, or on a post-tax basis through the Roth 401(k) feature of the defined contribution plan. Fiserv provides a per-pay period match of up to 3 percent on your 6 percent contribution. Associates can save up to the IRS limit in pre-tax and post-tax dollars in the Fiserv 401(k) Savings Plan. Effective April 1, 2020, the company matching contribution has been suspended. Associates will continue to have the option to save for retirement through their contributions to the Fiserv 401(k) Savings Plan.

    The Fiserv Employee Stock Purchase Plan (ESPP) allows eligible associates to purchase shares of Fiserv common stock at the end of each quarter. Fiserv associates can contribute 1 percent to 10 percent of their annual compensation through after-tax payroll deductions. Effective April 1, 2020, the former ESPP discount of 10 percent, which was in place for the Q1 2020 offering period, has been suspended. Beginning with the Q2 2020 offering period, associates will be able to purchase shares of Fiserv stock at the closing share price on the last trading day of each quarter.

  • Life Insurance

    Fiserv provides basic life insurance and accidental death and dismemberment (AD&D) coverage at no cost to associates. You can also purchase voluntary life insurance and/or voluntary AD&D insurance for you and your family through payroll deduction.

    Critical Illness Insurance

    Administered through Voya, this voluntary benefit helps minimize financial risk to you and your family by paying a lump sum cash benefit when you are diagnosed with a critical illness.

    Accident Insurance

    Similar to the critical illness insurance, accident insurance minimizes your financial exposure by providing a lump sum benefit when you experience an accident. This voluntary plan is administered through Voya.

    Business Travel Accident Insurance

    Fiserv is committed to ensuring the safety and security of our associates while traveling for business, so that you and your family members have peace of mind. Global Business Travel Accident (BTA) insurance is provided to all full- and part-time Fiserv associates. Some examples include emergency out-of-country medical expense benefits, emergency medical and security evacuations, and coverage for eligible dependents traveling with you. BTA insurance is fully paid by the company at 100 percent; and you are automatically enrolled and covered.

    Disability Insurance

    You may not imagine yourself unable to work due to injury or illness, but it’s best to be prepared. Fiserv provides basic short-term and long-term disability insurance at no cost to associates. You can purchase additional long-term disability insurance through payroll deduction.

  • Adoption Reimbursement Assistance

    This program provides reimbursement for expenses related to the adoption of a child. Eligible expenses include, but are not limited to, agency fees, attorney fees and travel expenses.

    Tuition Reimbursement Assistance

    Fiserv provides tuition assistance to encourage associates’ professional development through reimbursement for pre-approved courses at accredited schools and universities. The tuition reimbursement program provides reimbursement to associates for tuition fees and other job-related educational expenses.

  • You can set aside pre-tax dollars to pay for eligible commuting expenses, including public transportation, vanpools, commuter highway vehicles and parking. Through the program, associates can set aside funds each month for transit and parking expenses on a pre-tax basis. The program is designed to encourage the use of public transit.

  • Fiserv associates are the key to our success, which is why we passionately believe in recognizing and celebrating their hard work and achievements. All active Fiserv associates are eligible to participate in the Living Proof Recognition Program. Associates honored through the program are “living proof” of our Fiserv values in action. The program features multiple award types that are used to acknowledge associate contributions of varying scope and impact.

  • At Fiserv, our culture celebrates originality, encourages diversity of thought and promotes an environment of inclusion and unity. Each associate brings a unique background and set of experiences to Fiserv every day. We recognize that our success lies in building a diverse and inclusive workforce, along with ensuring that everyone feels comfortable bringing their unique thoughts and ideas to the table.

    An important aspect of the Fiserv experience is our commitment to creating an environment that celebrates inclusion in the workplace. One of the ways we achieve this is through our Employee Resource Groups (ERGs), which are voluntary networks designed to unite associates across the company who share a common background, identity, characteristic, affiliation or life experience, as well as those interested in supporting these communities. These groups play an instrumental role in furthering our commitment to creating an inclusive culture by providing a forum for associates to connect, share their perspectives, exchange ideas, support each other, and elevate their professional development and careers.

  • At Fiserv, we understand that a one-size-fits-all work structure no longer applies to everyone. Flexible work arrangements allow you the opportunity to work from home or another approved location, or work a schedule that differs from traditional business hours.

  • You can set aside pre-tax dollars for qualified healthcare and/or dependent care expenses through automatic payroll deductions. You can use those funds to pay eligible expenses.

  • Taking time to recharge and refuel (R&R) is critical to your total well-being. Whether you need a day to run errands, plan a week-long family vacation, or spend the day at home due to illness, our R&R and well-being time policies give you the time off you need to manage your personal needs. In addition, Fiserv observes eight company holidays in the U.S.

  • At some point in our lives, each of us faces a challenge or situation that is difficult to resolve. When these instances arise, the SupportLinc Employee Assistance Program (EAP) is there to help. SupportLinc provides confidential, professional referrals and up to five sessions of face-to-face counseling for a wide variety of concerns, such as anxiety, depression, marriage and relationship problems, grief and loss, substance abuse, anger management, stress and work-related pressures. The SupportLinc EAP is available to you and your household members at no cost.

  • Fiserv offers a variety of discount programs to benefit our associates. Some of these programs include:

    Perks at Work – This savings program is free to U.S. associates and their families. Perks at Work can help you save a significant amount of money each year. Enjoy discounted employee pricing on your favorite brands, personal travel, everyday items, dining and much more.

    Home and Auto Insurance – Fiserv associates are eligible for automobile and home insurance discounts through MetLife, and you have the option to pay for it with convenient payroll contributions. Insurance benefits include group discounts up to 15 percent, good driver rewards and 24/7/365 claim service.

    Pet Insurance – Pets are part of the family, and sometimes they need care too. Now you have the option to purchase pet insurance from Nationwide. My Pet Protection® is offered to Fiserv associates and provides insurance protection at a negotiated rate. Pet insurance coverage includes freedom to choose any veterinarian, up to 90 percent back on veterinarian bills and savings compared other pet insurers.

Fiserv has proudly earned these accolades:

  • Top 100 Company for Remote Jobs by FlexJobs, 2015–2019
  • FORTUNE World’s Most Admired Companies® – 2014–2020
  • America’s Best Employer – Forbes magazine, 2015
  • Ranked among the FORTUNE 500®
  • IDC Financial Insights – Top 10 FinTech Rankings
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