You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.
Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.
- Socially Conscious
- Results Driven
Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
Fuel Your Life Wellness Program
Resources to elevate your well-being
401(k) and Employee Stock Purchase Plans
When Fiserv performs well, so does your financial health
Employee Resource Groups
Celebrating inclusion in the workplace
Paid Time Away
Providing the time off to manage personal needs
Your Career and the Culture at Fiserv
We are #FISVProud!!
Associate Experience: Hear from Veterans of the Armed Services
What does a great Implementation Analyst do?
- Ensure predictable, consistent, and successful client request delivery
- Communicate timely and professionally with all stakeholders and internal teams. Communicate progress and any potential problems to program manager for awareness and/or resolution. Proactively communicate progress on an on-going basis, ensuring transparency.
- Provide consultation to the client before, during and after conversion, including the development of new department procedures the conversion may necessitate.
- Interpret client’s existing systems and workflows through and including the balancing of conversion data.
- Ensure success criteria defined upfront to promote alignment and actively manage to expect client request outcomes
- Maintain the tools used to ensure the efficiency and effectiveness of the conversion process. Keep Fiserv systems and tools updated (i.e., tracking system, artifacts, questionnaires, work estimates, timelines). Ensure all required artifacts are created, accurate, up to date and stored in the correct sites/network folders to adhere with PMO Governance rules.
- Keep all stakeholders (internal & external) engaged in the request, aligned on expected outcomes, and informed about what is occurring throughout request.
- Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents.
- Provide training to the client before, during and after conversion, including the correct use of the Fiserv system and on-line terminal assistance, as well as daily application balancing procedures. This may involve question and answer sessions.
- Uses good judgment on when to refer or escalate issues to Project Manager or Program Manager vs. when to handle such issues independently
- Reporting, monitoring request hours and costs vs SLA’s. Making management aware of overages. Report on activities of the program, via various documents and program review meetings.
Basic Qualifications for Consideration:
- Education: Bachelor’s Degree or equivalent experience
- Minimum # years’ experience required: 2+
- Type of work experience required: Business Analysis
- Financial Services industry
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Fiserv is an Equal Opportunity Employer/Disability/Vet.
In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.
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