You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.
Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.
- Socially Conscious
- Results Driven
Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
Fuel Your Life Wellness Program
Resources to elevate your well-being
401(k) and Employee Stock Purchase Plans
When Fiserv performs well, so does your financial health
Employee Resource Groups
Celebrating inclusion in the workplace
Paid Time Away
Providing the time off to manage personal needs
Your Career and the Culture at Fiserv
We are #FISVProud!!
Associate Experience: Hear from Veterans of the Armed Services
What does a great Implementation Analyst do?
• Conducts system evaluations for institution’s current system to determine if the appropriate Fiserv products are represented as well as client workflow, setup requirements, etc.
• Provides data analysis and mapping from other eBanking systems to Fiserv applications for new business to Fiserv as well as migration projects to our Fiserv service bureau environment
• Provides product installations for all applicable electronic banking products for new business as well as migration projects to our Fiserv service bureau environment. Involves walking clients through setup and procedures and may include conducting client presentations.
• Training new clients on product features and provides ongoing training as needed for existing clients.
• Develops test plans to assure that the client's installations/conversions work properly with product features and that new features for the institution work as expected.
• Propose products to Clients that would enhance Clients' productivity.
• Provide advice or analysis that may influence the client with the allocation of their resources throughout and after the project.
• Provides technical telephone and/or on-site applications support to customers, answering questions on function and usage of product. Handle client calls and issues involving moderate to medium complex technical issues.
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
• 0-5 years of an equivalent combination of educational background, related experience and/or military experience
• Bachelor’s Degree in business, finance or related field is preferred; equivalent work experience may be substituted
• Financial Industry experience is advantageous
• Previous Fiserv core or online banking experience preferred
• Previous customer service experience preferred
• Must be able to make decisions and resolve problems using experience and professional judgment.
• Supervisory and/or project management experience a plus
• AAP is a Plus
Travel Required: Ability to travel (20% - 30%)
Fiserv is an Equal Opportunity Employer/Disability/Vet
In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.
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