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Associate Experience: Hear from Veterans of the Armed Services
Supports global compliance programs addressing complex problems and critical issues. May manage staff within the functional unit or potentially across multiple geographic locations. Mitigates risk exposure to company by identifying activity that poses potential for significant reputations and/or regulatory injury. May work on highly complex issues and high profile clients with a high breadth of responsibility when dealing with business programs and processes.
This position is responsible for overseeing a broad functional unit within the Compliance department. This may include business development functions and/or support of new products and solutions. May provide leadership and guidance to various levels in the functional unit in delivering and/or effectively supporting legal and regulatory compliance programs, processes and procedures as well as accomplishing compliance goals and strategies. Develops, implements and enforces policies, procedures, and programs to minimize risk. Fosters a common vision and provides clear direction and common priorities for their area of responsibility within Compliance and outside the department. Challenges others to drive for results and will focus attention to, and guide others in, meeting compliance priorities. This position will review new business opportunities covering a wide range of payment acceptance channels and provide detailed recommendations, financial opportunities, and risk assessments in line with regulatory requirements and Fiserv strategies. May represent Fiserv at industry events, providing subject matter expertise covering all aspects of payments processing and influencing others to bring positive change in line with Fiserv and client best interests. Provides training on a multitude of payment acceptance topics and interprets highly technical information into business requirements and accountable for the delivery of information that has a direct effect on financial plans/goals. In addition, this position may develop, maintain, and manage critical business communications outlining complex regulatory changes, pricing, and/or fees.
Decisions and financial responsibility may be shared with successive management levels. Responsible for escalating critical issues to senior management. Operates within established policies and procedures and needs to refer only complex issues to management. May supervise multiple managers, professional staff and administrative staff within the functional unit and potentially across multiple geographic locations. Responsible for hiring, conducting performance evaluations, coaching and training, and managing the budget and work priorities within the department.
Minimum of 8 to 10 years of relevant experience in retail, consumer financial services, or payment services organizations with multiple financial products, or a regulatory agency or law firm involving payment services compliance issues including AML KYC, EDD and monitoring.Minimum of 3 years experience in a compliance management role.Minimum of 5+ years experience in a management/supervisory position.Law or other graduate degree desirable.Substantive understanding of retail/commercial financial products/services.Substantive understanding of various regulations within the banking/financial services industry.Understanding of technology and best practices in the compliance field.Proven track record of complex problem solving and decision-making ability.Strong analytical skills.Effective leader and team player.Must be a strong, decisive, bottom-line and action-oriented manager of people and projects, who can obtain results.Effective communicator, verbally and in writing.
In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.
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