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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000, #FiservProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.


Requisition ID R-10322781 Date posted 02/02/2024 City Omaha State/Region Nebraska Country United States Additional Locations Berkeley Heights, New Jersey Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Credit Risk Product Strategist

What does a successful Credit Risk Product Strategist do at Fiserv?

As a successful Credit Risk Product Strategist, you will help to ensure that Fiserv delivers world-class credit decision and score capabilities. You will validate product ideas, support new market opportunities, design solutions, present to stakeholders and collaborate with the product team to continually enhance and deliver products to our credit and retail clients. You will drive the product roadmap for the next generation of Credit Decisions and Score solutions leveraging market trends analysis, competitive analysis, user experience best practices and client feedback.

What you will do:

As a Credit Risk Product Strategist, you will review available transactional data and industry information to identify emerging trends and work to optimize solutions. You will support product roadmap development and modernization of our Credit Decisions and Scoring solutions through client engagement.

  • Provide consultation, configuration and training support to clients implementing or updating credit risk strategies.
  • Partner with core credit processing product teams, technology and implementation to support development and implementation of Credit Decision and Score solutions for Fiserv customers. 
  • Lead innovation workshops and conduct research to understand user needs and problems to ensure solutions are fulfilling business requirements; finding opportunities to improve customer experience
  • Work with our clients to outline business objectives, develop and interpret client goals and translate them into viable solutions 
  • As a subject matter expert on credit decision solutions with our top clients, you will monitor product success metrics, identify risks and optimize existing credit risk management strategies and solutions to ensure alignment with client expectations. 

What you will need to have:  

  • Bachelor's degree in business, engineering, data science or a related field required.
  • 5 - 10 years of experience in one or more of the following areas; product strategist, product management, product owner, business systems analysis, or business solution architecture
  • Software implementation experience; knowledge of SDLC and experience working with development teams
  • Experience with presenting and leading stakeholders and clients through complex topics; requirements gathering, discovery sessions and training.
  • Experience with customer service; client implementation/support

What would be great to have:  

  • Experience in Analytics and/or Credit Decisions
  • Experience with credit risk management solutions preferred, (i.e. Experian PowerCurve, FICO – ACS, TRIAD or Strategy Director.)
  • Knowledge of the product management lifecycle
  • Familiarity with multiple project management methodologies

Perks at work:

  • We’re #FISVProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
  • Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
  • Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
  • Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
  • Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
  • Advance your career with training, development, certification, and internal mobility opportunities.
  • Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

This role is not eligible to be performed in Colorado, California, Hawaii, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.


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Unique Suite of Solutions

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  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401k, Employee Stock Purchase Plans and Incentives & Bonuses

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

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