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Associate Experience: Hear from Veterans of the Armed Services
Position Purpose: The Proposal Management - Specialist is charged with support of the Fiserv Sales teams to help facilitate the completion of the highest quality RFx Proposals possible, delivering the Proposal by or before the delivery date as defined in the RFx directions, and ensure the Fiserv messaging/themes/value propositions positioned for the deal are reflected in the RFx Proposal, all in support of positioning Fiserv to move forward in the sales cycle.
The Proposal Specialist assumes responsibility for managing/coordinating RFx responses/bids through the entire process or as a team member to complete the response. In this role, the Specialist will collaborate with various departments across the vertical business unit (BU) within Fiserv.
Business Description: The position is designed to provide management oversite to the RFP/RFI Proposal Management Process.
Reports to: Joanne England
Direct Reports: None
Essential Job Responsibilities:
1.Coordinate and prepare response to Request for Proposals
·Create a master schedule that drives completion of our proposal
·Organize the RFP response team by identifying the roles and responsibilities for each member
·Track the progress of the response to ensure accuracy and completeness
·Write compelling content to drive customer and prospect engagement
·Compile content from team members into the final response, taking responsibility for overall quality and accuracy
·Ensure writing is relevant, consistent, cohesive, and in the proper brand voice
·Create the final document and oversee the production process
·In addition to other duties, balance a proposal response load of that can include more than three proposals at a time
2.Maintain and synchronize RFP response databases with new and reusable content
3.Coordinate and assist with production of client-facing documents (e.g., proposals, etc.)
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
·Bachelor's degree in Business, Marketing, English, Communications, Journalism, Technical Writing or related field
Job Related Experience:
·Minimum of three years of experience working within or in support of financial industry, specifically front and back office operations
·Minimum of three years sales support and/or proposal management experience
·Well organized and detail oriented, able to track multiple project plans and due dates
·Handle rapidly changing priorities and aggressive deadlines,
·Lead or contribute to projects from start to finish with minimal supervision
·Develop RFx specific messaging and win themes in-line with overall brand voice and language that is appropriate to the given opportunity
·Excellent verbal, written and group communication skills with proven writing and editing experience
·Detail oriented with in-depth knowledge and application of English grammar and ability to proofread all written materials including proposals presentations, and related documents
·Superior follow through capabilities and ability to work under pressure to meet deadlines
·Proficient with Microsoft Word, Excel and PowerPoint
·Conceptual and visual creative skills
·Strong content planning, strategy development, and management abilities
·Able to maintain high level of diplomacy and adaptability with professionalism
·Ability to work in a team environment as well as independently with limited supervision
·Communicates with all levels of the organization, from highly technical to senior-level business leaders
·Ability to adapt and apply the knowledge gained from experiences of several projects
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