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Senior Manager, State Tax Controversy and Planning

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We are seeking self-motivated, collaborative, intellectually curious professionals with a strong work ethic to join our team. Our "grow from within" philosophy will prepare you for your next career move within Fiserv. Our Finance department has a tremendous success record and is high profile, interfacing and influencing at the highest levels. You must have influential communication skills with an ability to efficiently communicate the finance story. Our Finance leaders constantly guide our business to increase profitability. Requirements for consideration may include; a Finance or Accounting related degree, Finance/Accounting experience, highly effective data analysis skills, modeling experience is a plus with high proficiency in Excel.

  • Full-Time
  • Financial Analyst, Staff Accountant, Sr. Financial Analyst, Sr. Staff Accountant, Manager and Director.
  • 5-10%, varies by role
  • Glassdoor: 64%

Responsibilities

Requisition ID R-10380943 Date posted 12/16/2025 End Date 01/05/2026 City Milwaukee State/Region Wisconsin Country United States Additional Locations Berkeley Heights, New Jersey Location Type Onsite

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Manager, State Tax Controversy and Planning

About your role:

The Senior Manager, State Tax Controversy will lead the company’s state and local income/franchise tax audits, appeals and controversy matters across US state and local jurisdictions. This role requires deep technical knowledge of state income and franchise tax rules, the ability to interpret and defend complex tax positions, and strong project management skills. The Senior Manager will partner closely with internal tax, finance and legal teams, as well as external advisors, to efficiently resolve state tax issues and mitigate exposure. This role will support state tax planning strategies and is viewed as a value-added, trusted business advisor throughout the organization.

What you’ll do:

  • Lead and manage state and local income / franchise tax audits, notices and inquiries from initial contact through resolution
  • Coordinate data requests, draft responses to IDRs and inquiries, and manage communications with tax authorities
  • Evaluate audit findings and identify opportunities to mitigate exposure through settlement
  • Partner closely with Federal and State compliance teams to ensure consistent application of tax positions
  • Collaborate with the domestic planning team to analyze audit trends, identify planning opportunities, and ensure alignment between controversy and planning positions
  • Partner with tax accounting and reporting teams to ensure accurate and timely recognition of audit reserves and adjustments
  • Maintain documentation of audit positions, correspondence, and settlements in accordance with internal controls and SOX requirements
  • Monitor and interpret state tax legislative and regulatory changes and assess their potential impact on the company
  • Lead process improvement initiatives to enhance efficiency and risk management within the controversy area

Experience you’ll need to have:

  • 8+ years of experience with a strong technical and applied knowledge base of State and Local (and US Federal) tax laws
  • 8+ years of state and local tax experience
  • Strong technical knowledge of state income / franchise tax rules and audit procedures
  • Experience managing multiple state audits concurrently through resolution
  • Bachelor's of Science in Accounting or related degree

Experience that would be great to have:

  • CPA, JD or MST preferred
  • 8+ years of experience with managing State and Local audits
  • Big 4 Public Accounting experience or Fortune 500 multi-national company experience & CPA; Financial and/or technology industry experience

How you’ll work:

  • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

  • Fuel Your Life program to support physical, financial, social, and emotional well-being
  • Paid holidays and generous time away policies
  • No-cost mental health support through Employee Assistance Programs
  • Living Proof program to recognize your peers’ extra effort with points used for rewards
  • Eight Employee Resource Groups to foster a collaborative culture
  • Unparalleled professional growth with training, development, and internal mobility opportunities
  • Retirement planning and discounted shares with the Employee Stock Purchase Plan
  • Medical, dental, vision, life, and disability insurance options available day one
  • Tuition assistance and reimbursement program
  • Paid parental, caregiver, and military leave

#LI-DI; #LI-Onsite

Salary Range

$109,000.00 - $182,400.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.


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Benefits

  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401k, Employee Stock Purchase Plans and Incentives & Bonuses

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

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