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Senior Consultant, HR Operations, Global Mobility

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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company honored by FORTUNE Magazine as a Worlds Most Admired company 6 years running.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
    9
  • Courageous
    7
  • Innovative
    10
  • Strategic
    8
  • Trustworthy
    9
  • Enthusiastic
    7
10
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver

I am about to complete a decade working at Fiserv and have grown from a Customer Service Associate to a Project Management Team Lead traversing through diverse roles. This was only possible because Fiserv cares for its associates, recognizes employee potential and offers mobility and growth options. I truly feel proud to be associated with an organization that invests in its employees relentlessly and provides a fertile ground to bloom one’s career.

Mrinal, Project Management Analyst

When you think of all of the real-life applications of the financial services, you pay your bills online, through your mobile phone, and you send money through your phone. When I’m online and doing my bill pay, it is so pleasant to recognize a real Fiserv product in a customer’s hands. It’s so fun knowing that you’re involved in helping to bring that service to life.

Schnell, Lead Pricing Strategist

As a product marketer, a lot of my responsibility is around the go-to-market activities of a new or existing product. Our goal is to increase awareness of the product; make sure that we’re educating our clients about the value, why they should get it, how is it going to help their end-users. We attend tradeshows, produce collateral, brochures, PowerPoints and anything we need to enable our sales team to talk to clients about our products. Developing these solutions really helps us think outside of the box and expand ourselves beyond what we thought we could do or even come up with. Seeing it all come to life is very awesome and impactful.

Shirra, Director, Product Marketing

Benefits

  • Health / Medical / Vision

    Standard for all associates

  • Stock Purchase Plan


    When Fiserv performs well, so does your financial health

  • Health and Wellness


    Programs that help promote a positive work environment

  • Flex Time / Working Arrangements

    Work from home full/part time, virtual opportunities & more

  • Tuition Reimbursement

    To encourage associate professional development

  • Recharge & Refuel


    A time off policy that encourages you to maximize well-being

Create Together

Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

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Responsibilities

Requisition ID R-10151739 Date posted 10/10/2019 City Brookfield State/Region Wisconsin Country United States Additional Locations Alpharetta, Georgia; Brookfield Leadership Center, Wisconsin

What does a great HR Operations Global Mobility Specialist do?

You will primarily be responsible for the management of US non-immigrant and immigrant visa processing. Your in depth knowledge of the US immigration environment will allow you to consult with Fiserv associates, HR Business Partners and managers on topics such as visa strategy, immigration options and timelines, and travel requirements.

Responsibilities

  • In partnership with outside immigration counsel, responsible for managing US non-immigrant visa filings including but not limited to H-1B, L-1B/A, and TN visas

  • In partnership with outside immigration counsel, responsible for the oversight and management of all US permanent residency cases including but not limited to PERM, I-140 filing, I-485/AOS

  • Facilitate the timely response to all immigration audits, Requests for Evidence, etc. acting as the intermediary between the business and external counsel

  • Act as primary point of contact for managers for any USCIS site visits

  • Serve as a point of contact for associates and hiring managers to discuss and consult on available immigration options, processes, guidelines, and education on new or changing policies

  • Communicate immigration requirements, government procedures, and case processing times to HR business partners, associates and managers

  • Assist with prioritizing and managing immigration timelines, including renewals and expiration dates

  • Assist with designing and developing immigration resources for managers, HR Business Partners, and associates including FAQs, internal policies, and process documents

  • Work with Global Mobility vendors (tax, relocations, etc.) to initiate assignment benefits.

  • Work with internal partners including Corporate Tax, Payroll, and Human Resources to coordinate international assignment logistics as needed.

  • Manage immigration case files in the Global Mobility system, AssignmentPro.

Required Skills and Experience:

  • Bachelor's degree or equivalent

  • 2-3+ years of high-volume U.S. employment-based immigration experience with extensive experience working with within the consulting industry clients (required)

  • In-depth knowledge of H-1B and L-1 visas as well as the permanent residency processes (required)

  • Knowledge of general global mobility and international assignment concepts

  • Experience working for a multinational company with a global associate population

  • Experience managing a high volume, global caseload

Preferred Additional Skills/Experience:

  • Ability to stay cool under pressure and work in a high volume, highly complex environment

  • Outstanding written and verbal communication skills

  • Ability to interface with all levels of the organization

  • Excellent organization and prioritization skills

  • Ability to identify, assess, and resolve complex problems

  • Must be able to stay informed of the ever-changing immigration landscape, identify and outline potential roadblocks, and ability to present creative solutions to new challenges

  • CRP or GMS certification

  • PHR, SPHR, GPHR certification

Learn more about Fiserv:

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an equal opportunity employer/disability/vet

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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