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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000, #FiservProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.


Requisition ID R-10317802 Date posted 02/02/2024 City Berkeley Heights State/Region New Jersey Country United States Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Infrastructure Lead, Platforms

Infrastructure Manager (AWS Managed Services) - Fiserv

Location: Berkeley Heights, New Jersey

About The Team:

Join our Platforms Team, a hub of innovation and dynamism, where collaboration with application development teams, infrastructure support units, and AWS managed services teams is not just encouraged but the norm. As a pivotal player in this ecosystem, you'll ensure that our infrastructure is not just supporting but also elevating our application operations.

What You Will Do:

  • Architect and refine the application's infrastructure within AWS, ensuring seamless design, deployment, maintenance, and optimization.
  • Master the orchestration of AWS tools and services including EKS, S3, Aurora, and more, to create a robust infrastructure landscape.
  • Monitor and manage the application's infrastructure, guaranteeing high availability, scalability, and fault tolerance.
  • Collaborate closely with application development teams, aligning infrastructure with application trajectories.
  • Serve as the liaison with AWS managed services teams, keeping our infrastructure cutting-edge and compliant.
  • Spearhead the use of tools like Zookeeper, ensuring operational excellence.
  • Conduct in-depth infrastructure audits and performance analytics to continually refine our operations.
  • Lead and nurture a team, aligning their growth with our overarching goals.
  • Provide swift and efficient infrastructure support, minimizing downtime during crises.
  • Stay at the forefront of AWS managed services and infrastructure management trends, translating insights into action.

What You Will Need To Have:

  • A Bachelor’s degree in Computer Science, IT, or a related field.
  • At least 5 years of experience in AWS managed services and infrastructure management.
  • Proficiency in AWS tools and services mentioned.
  • Hands-on experience with Zookeeper among other pivotal technologies.
  • Demonstrated leadership coupled with outstanding communication skills.
  • A track record of fruitful collaboration with diverse teams and stakeholders.
  • Proven mentorship capabilities with a focus on team member development.
  • A problem-solving mindset complemented by solid analytical prowess.

What Would Be Great To Have:

  • AWS Certifications: Solutions Architect, SysOps Administrator, or DevOps Engineer.
  • Background in fintech or similar domains.
  • Familiarity with agile and DevOps cultures.



This role is not eligible to be performed in Colorado, California, Hawaii, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.


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