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Fraud Strategy Analyst - Money Network

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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

Responsibilities

Requisition ID R-10321761 Date posted 02/21/2024 City Berkeley Heights State/Region New Jersey Country United States Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Fraud Strategy Analyst - Money Network

What does a successful Fraud Strategy Analyst at Fiserv do?
The Money Network Fraud Risk team is responsible for the ongoing enhancement and monitoring of the fraud risk ecosystem, focused on minimizing fraud risk and maximizing customer experience.  As the ideal candidate for this role you are a data-driven, truth seeking, strategic operator who combines business context, capabilities, and analytics to ensure the Money Network fraud risk ecosystem is optimized and efficient.

The primary objective of this role is to improve & optimize the fraud risk capabilities of the Money Network product to reduce fraud exposure, enable accelerated product growth, reduce cost, and improve customer experience. 

What you will do:
Work on and deliver products and strategy needed to maintain a robust fraud risk management ecosystem for the Money Network product.

  • Recognize and analyze fraud vectors across Money Networks platform – complete end-to-end analysis to better identify and prevent fraud attacks and improve the experience of customers.
  • Conduct complex analysis of current processes, issues/gaps and define future state process and roadmaps to achieve the future state.
  • Implement ongoing tracking and monitoring related to the performance of decision systems and models. Produce clear, understandable visualizations, dashboards, and reports with support from the risk analytics team.
  • Keep current on credit card scheme rules, authorization decisioning, and regulation.
  • Manage relationships with third-party vendors, Enterprise Technology and other resources required to execute initiatives.
  • Extensive cross-organization coordination including fraud operations, product & channel technology teams, strategy & analytics and cyber security.

What you will need to have:

  • Bachelor's degree or relevant work experience.
  • 3+ years of fraud risk management and strategy experience in consulting, strategy, business development, operations, technology, banking, fin-tech or related experience.  
  • Strong knowledge of the Payment industry and Fraud capability management.
  • Results-oriented and comfortable working in a fast-paced environment requiring prioritization and ownership.
  • Experience identifying new ways to approach risk management and think creatively.
  • Experience leading large projects, hitting goals, and succeeding in a team environment.
  • Proficiency in SQL and Excel.

Important information about this role:

  • We’re better together. This role is fully on-site for the first 90 days. After that, it’s on-site Monday through Thursday, and you can work remotely on Fridays.
  • In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

#LI-ME1

This role is not eligible to be performed in Colorado, California, Hawaii, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.


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