Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Commerce Hub Quality Assurance Engineering Director do at Fiserv?

• The Commerce Hub Quality Assurance Engineering Director ensures that the delivery of products is of the best quality, predictable, and consistent at Fiserv.
• You will deliver innovation through simple, fast integrations. The Commerce Hub is the most powerful omnichannel platform. With developer-friendly, flexible communication standards, unified APIs, and pre-certified integrations the Commerce Hub reduces development time and accelerates speed to market.

What you will do:

• Manage Functional, Integration, and Regression testing independently with senior management and technical groups globally.
• Ensure formal test plans are developed and reviewed with all stakeholders to ensure the delivery of quality software applications.
• Lead and participate in test planning and quality review sessions.
• Oversee the writing of test cases/scripts that may include application, network, system, regression, and user acceptance testing.
• Engage in activities to include planning, design, scripting, execution, debugging, and reporting tasks.
• Work with technical and business groups to define the scope of testing required and monitor and execute automation test activities for large-sized projects.
• Research new tools and testing approaches and executes upon/monitoring the implementation of such items.
• Provide post-test execution activities that include error debugging, reporting needs, and internal and external communications.

What you will need to have:

• Bachelor’s degree or equivalent work experience and/or certifications
• 15+ years of previous senior program or product management and/or relevant consulting or military experience                                           
• 10+ years of experience working with information systems elements (hardware, software, and network) and their application to business functions/processes
• 10+ years of experience with testing tools, database concepts, and MS Office
• 10+ years of experience working within the Software Development Life Cycle and methodologies such as Agile and Scrum
• 7+ years of experience testing APIs and RESTful/JSON web services
• 7+ years of test automation experience using tools such as QTP/UFT, JMeter, Selenium Web Driver/TOSCA

What would be great to have:

• Experience with payment industry applications
• Merchant Payment Processing – authorizations at either point-of-sale or Card-Not-Present (eCommerce/digital), clearing and settlement systems, merchant on-boarding, merchant reporting, fraud/security analytics
• Payment Processing for Financial Institutions, specifically for debit cards, loans and/or credit card systems (new accounts, plastics, letters, notifications, preferences, parameter controls, payments, sales, account updates, memos, rewards, fraud, statements, collections, authorizations, chargebacks/retrievals, merchants, settlement, etc.) 
• Financial services with high-volume, large-scale processing and reporting

#LI-IH1

This role is not eligible to be performed in Colorado, California, Hawaii, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.