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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the seventh consecutive year.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
  • Courageous
  • Innovative
  • Strategic
  • Trustworthy
  • Enthusiastic
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver

I am about to complete a decade working at Fiserv and have grown from a Customer Service Associate to a Project Management Team Lead traversing through diverse roles. This was only possible because Fiserv cares for its associates, recognizes employee potential and offers mobility and growth options. I truly feel proud to be associated with an organization that invests in its employees relentlessly and provides a fertile ground to bloom one’s career.

Mrinal, Project Management Analyst

When you think of all of the real-life applications of the financial services, you pay your bills online, through your mobile phone, and you send money through your phone. When I’m online and doing my bill pay, it is so pleasant to recognize a real Fiserv product in a customer’s hands. It’s so fun knowing that you’re involved in helping to bring that service to life.

Schnell, Lead Pricing Strategist

As a product marketer, a lot of my responsibility is around the go-to-market activities of a new or existing product. Our goal is to increase awareness of the product; make sure that we’re educating our clients about the value, why they should get it, how is it going to help their end-users. We attend tradeshows, produce collateral, brochures, PowerPoints and anything we need to enable our sales team to talk to clients about our products. Developing these solutions really helps us think outside of the box and expand ourselves beyond what we thought we could do or even come up with. Seeing it all come to life is very awesome and impactful.

Shirra, Director, Product Marketing

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Associate Experience: Hear from Veterans of the Armed Services

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Requisition ID R-10197715 Date posted 09/03/2020 City Basildon State/Region Essex Country United Kingdom Additional Locations Remote London

Senior Business Analyst


The Business Solutions Organisation are responsible for the engagement, analysis, requirements and solution design for the migration of credit/debit/loan/prepaid portfolios from bank or third party systems onto the Fiserv SaaS Account Processing solution. The traditional methodology follows a very structured waterfall delivery with a set of well-defined stage gates and rigorous governance. The Business Solutions BA will support a client through the full journey from project initiation through to post implementation.

In order to remain competitive in the market and meet our clients growing expectation, it is our aim to develop the team into a much more iterative way of working. The first goal is to transform the engagement, scope and detailed analysis phases that are managed almost entirely by this team to become a series of Sprints with clearly defined goals and outcomes. This will involve all the implementation and adoption of Agile principles, techniques and ways of working.

The goal is for each new client analysis phase to be run with a more efficient and effective delivery plan, that is re-usable but constantly being reviewed for improvements or refinements.

The individual:

You’ll be a dynamic team player who will join an existing team of platform expert Business Analysts and help us achieve the end goal as outlined above. Experience of managing a large requirements backlog and have successfully broken it down into defined sprints.

It would be nice if you have also worn the hat of a Product Owner previously and have liaised with various development teams.

Skills - You will have a wide array of experience in using banking technologies relating to Payments; this could be within card payments, issuing, merchant/acquiring, liquidities, investments, high/low value, SEPA, ISO, BACS or CHAPS.

You will have been involved in large-scale SaaS transformation programmes and you’ll be an Agile enthusiast who has worked in Scrum teams and liaised with Product Owners.

Teams / Leadership – experience of organising PI Planning Sessions, Running Scrum Teams, Requirements Backlog management, Agile appropriate ceremonies and process expertise.

Collaborative – You have the type of personality that compliments working with a wide range of internal and external stakeholders at all levels; with an ability to lead and implement change in a challenging environment where saying ‘yes’ to everything isn’t an option.

The perks, big and small!

  • Private Healthcare
  • 25 days annual leave increasing to 27 after 3 years 28 days after 5 years of service
  • Pension
  • Life Insurance
  • Fiserv University

  • Fully/part funded qualifications
  • Eye Care vouchers
  • Onsite Cafeteria and Costa Coffee
  • Candidate Referral Scheme
  • Office shuttle bus to and from Basildon Station
  • Onsite Gym and local gym discounts
  • Cycle2work scheme

And many more….!

About Fiserv

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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