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Technical Product Support


Job ID R-10101213 Date posted 10/22/2018 City Atlanta State/Region Georgia Country United States

What does a great Technical Product Support do?

  • As a full time production application support position you are responsible for diagnosing and fixing operational issues with our high demand commercial cash management applications. This is a development position where an understanding of the code and ability to design technical solutions is expected in order to provide remedies through code fixes, data adjustments, or process workarounds. You will work closely with our support, implementations, and operations teams to help drive customer happiness. You will be expected to develop a keen understanding of our product and architecture as well as payments processing and banking to find and correct flaws and deliver improvements in our applications.

Basic qualifications for consideration:

Education:

  • Bachelor's degree in Computer Science or relevant work experience
  • Job Related Experience:
  • At least 2 years of experience with Java and Object Oriented Programming
  • Experience operating and supporting critical business applications
  • Strong troubleshooting and analytical skills to identify and resolve application issues
  • Excellent communication and interpersonal skills
  • Ability to make quick critical decisions to manage production incidents
  • Understanding of the necessity and value of accuracy and attention to detail
  • Technical Requirements:
  • Java / Groovy or other JVM languages
  • SQL with JDBC and Hibernate/JPA
  • Web development and JavaScript including frameworks such as Angular, Ember, and jQuery
  • Spring Framework and related technologies
  • SOAP and REST web services
  • Experience with Linux / Unix environments
  • Git version control

Preferred qualifications for consideration:

  • Experience in banking, financial services, and/or software industries
  • Container and cloud deployment platforms such as AWS, Kubernetes, and Cloud Foundry
  • Unit testing and continuous integration

Who we are:

About our Business:

Find Your Forward at Fiserv, a FORTUNE™ 500 company, and join the industry leader in financial services technology. With more than 22,000 associates around the world, we’re pushing the boundaries of what’s possible with deep expertise and a dedication to innovation.

At Fiserv, you’ll find a collaborative environment that values teamwork and flexibility. Our unusual combination of expertise and creative spirit helps us deliver the most comprehensive financial solutions to banks and businesses worldwide. We’re helping more businesses move money faster and more easily than ever before. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Our organization provides complementary capabilities that go well beyond web online banking with multi-channel information and transaction delivery solutions customized for individual business users. We serve as the intermediary between the company and our financial institution customers; serving as the customer advocate, guiding them through implementations and updates to our software. We design and support the highest quality online banking software available.

FiservisanEqualOpportunityEmployer/Disability/Vet.

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  • Tech - Technical OPS, Atlanta, Georgia, United StatesRemove