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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company honored by FORTUNE Magazine as a Worlds Most Admired company 6 years running.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
    9
  • Courageous
    7
  • Innovative
    10
  • Strategic
    8
  • Trustworthy
    9
  • Enthusiastic
    7
10
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver

I am about to complete a decade working at Fiserv and have grown from a Customer Service Associate to a Project Management Team Lead traversing through diverse roles. This was only possible because Fiserv cares for its associates, recognizes employee potential and offers mobility and growth options. I truly feel proud to be associated with an organization that invests in its employees relentlessly and provides a fertile ground to bloom one’s career.

Mrinal, Project Management Analyst

When you think of all of the real-life applications of the financial services, you pay your bills online, through your mobile phone, and you send money through your phone. When I’m online and doing my bill pay, it is so pleasant to recognize a real Fiserv product in a customer’s hands. It’s so fun knowing that you’re involved in helping to bring that service to life.

Schnell, Lead Pricing Strategist

As a product marketer, a lot of my responsibility is around the go-to-market activities of a new or existing product. Our goal is to increase awareness of the product; make sure that we’re educating our clients about the value, why they should get it, how is it going to help their end-users. We attend tradeshows, produce collateral, brochures, PowerPoints and anything we need to enable our sales team to talk to clients about our products. Developing these solutions really helps us think outside of the box and expand ourselves beyond what we thought we could do or even come up with. Seeing it all come to life is very awesome and impactful.

Shirra, Director, Product Marketing

Benefits

  • Health / Medical / Vision

    Standard for all associates

  • Stock Purchase Plan


    When Fiserv performs well, so does your financial health

  • Health and Wellness


    Programs that help promote a positive work environment

  • Flex Time / Working Arrangements

    Work from home full/part time, virtual opportunities & more

  • Tuition Reimbursement

    To encourage associate professional development

  • Recharge & Refuel


    A time off policy that encourages you to maximize well-being

Create Together

Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

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Responsibilities

Requisition ID R-10163703 Date posted 01/14/2020 City Alpharetta State/Region Georgia Country United States of America Additional Locations Dublin, Ohio

As a Communications Specialist, you can look forward to the following areas of focus:

Writing

  • You will have a chance to use your journalistic mindset – this means being inquisitive, probing, asking questions and establishing relationships with the Product and Client Services teams.
  • Author, proofread and/or edit external client communications on a variety of topics from product upgrades to problem resolution. Communications will vary in length and complexity but are expected to be clear, concise and professional looking in every instance.
  • Meet tight deadlines and display an aptitude for learning complex operations and products quickly with attention to detail
  • Take ownership of content deliverables, coordinating with team members independently and efficiently
  • Product innovation and continuous improvement are critical elements of our success in Electronic Payments – you will gain the perspective (deep understanding of our products and client perspective) to write thoughtful updates that address client questions and potential concerns

Collaboration

  • Building bridges and developing relationships with internal business partners.
  • Advising business partners on communication topics
  • Own review cycles and sign-off’s for external communications going to clients.
  • Teamwork -- work with our internal business partners to develop relationships, share and explain processes, work on continuous improvement, and solve problems for clients and account management teams
  • Work with people across many levels of the organization

Process

  • Responsible for identifying and delivering process improvements for the delivery of expert client communications.
  • Ability to effectively communicate the work required at each step of the process.
  • Innovate how we develop content. Ability to clearly and concisely SWOT issues and decision points.
  • Utilize technology to streamline processes, save time and engage.
  • Attend problem review meetings to help interpret technical builds and maintain strong client relationships. Participates in client meetings regarding performance to ensure client satisfaction
  • Ensure that appropriate information is communicated through the communication channels available to the client communications team
  • Share and explain processes, work on continuous improvement, and solve problems for clients and account management teams

Basic qualifications for consideration:

  • Communications, Marketing, Journalism, or similar experience in a fast-paced environment
  • Experience with planning/scheduling communications (writing and communication plan samples required)
  • Familiarity, or ability to learn Microsoft 360 solutions including, SharePoint and Teams.
  • Well organized.
  • Collaborative mindset.
  • Looking to learn and grow.
  • Bachelor’s degree preferred.
  • Ability to travel up to 5%

Preferred qualifications for consideration:

  • Financial services experience
  • On-call experience

Learn more about us.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.

In this role, you will be aligned with our Electronic Payments solutions. These products provide the financial services industry electronic billing and payments, online banking and mobile banking, online funds transfer, person-to-person payments, business-to-consumer payments and personal financial account aggregation services. Our award-winning solutions are developed based on extensive user testing and are offered in multiple delivery models to serve more than 3,500 financial institutions from community banks to credit unions to the largest U.S. banks.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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