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Quality Assurance Engineering - Sr Professional II

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Our software engineers at Fiserv bring an open and creative mindset to a global team developing mobile applications, user interfaces and much more to deliver industry-leading financial services technologies to our clients. Our talented technology team members solve challenging problems quickly and with quality. We're seeking individuals who can create frameworks, leverage developer tools, and mentor and guide other members of the team. Collaboration is key and whether you are an expert in a legacy software system or are fluent in a variety of coding languages you're sure to find an opportunity as a software engineer that will challenge you to perform exceptionally and deliver excellence for our clients.

  • Full-time
  • Entry, Mid, Senior
  • Yes (occasional), Minimal (if any)
  • Glassdoor: 64%

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate for a Software Engineer career at Fiserv.

  • Critical Thinker
    10
  • Technologically Savvy
    9
  • Analytical
    8
  • Collaborative
    8
  • Deadline Oriented
    9
  • Problem Solver
    8
10
  • Goal-oriented
  • Communicator
  • Team Player
  • Strategic
  • Creative
  • Results-driven
  • Productive
  • Inventive

Our developers are encouraged to be extremely creative. They’re thinking about design and user interface and decide how to create experiences that delight the customer when they log on.

Wade F, CIO, E-Payments

We’re looking for the most innovative people -- those who work with technology all the time, especially as a hobby. We want engineers that have built their own servers, used a raspberry pi kit, or have played LAN games. Because of our size and industry dominance, we have every opportunity that a developer would want. We are working with the newest versions of cutting edge technologies. Fiserv has so many opportunities. You can’t lose.

Will Casey, Manager, Application Support Engineering

Our associates may work purely as product developers working on multi-tenant platforms, maturing them over time by adding new features, getting rid of technical debt, and advancing technologies. This is the area where the most creativity and innovation takes place.

Eric Drudge, VP Technical Product Development

Responsibilities

Requisition ID R-10206629 Date posted 01/14/2021 City Thane State/Region Maharashtra Country India

Position Description Overview Production Support of complex platform systems. Provides software configuration management in the realm of change deployment, change execution, job scheduling, release management, and release implementation. Trouble–shoots and restores service to multiple applications, Networks and system using industry accepted techniques and procedures. Performs impact analysis to output data processing based on user and client requirements. Analyses documentation supporting changes in a complex production environment. Will communicate status of operations to allow for immediate response to service disruptions. Serves as an escalation point for more complex issues. Performs additional job duties as required. Willingness to join an out of hours on-call support rota Job Responsibilities - Serves as a liaison between the internal/external business community and the IT organization in order to provide technical solutions to meet user needs. Translates high-level, most complex business requirements into functional specifications for the IT organization, manages changes to such specifications, and educates the IT organization on the direction of the business. Gathers information about the organization’s work processes and information flows. Documents existing processes in technical model format in order to evaluate and define new IT solutions and implementation processes. These solutions must be compliant with commonly recognized industry standards. Possesses an expert understanding of technological trends and uses this knowledge to bring solutions to business groups supported to enhance the enterprise’s competitive edge. . Executes processes on a day to day basis to fulfill organizational responsibilities and mission. Works with internal and external customers to ensure efficient execution of the process. Resolves issues with process execution to fulfill organizational responsibilities and meet internal and external customer commitments. Oversees process for compliance and performs audit functions. Performs additional job duties as required. Scope of Job Leads complex business projects . Provides coaching and mentoring to less experienced engineers.

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