What does an Outstanding Systems Optimization Consultant do?
As a Systems Optimization Consultant, you will identify a client's inefficiencies in the usage and processes pertaining to Fiserv's Portico system and surround products, as well as create product awareness for solutions that will assist the credit union in meeting their short and long-term goals. You will also work closely with the Systems Optimization Consulting Director to ensure we are consistently delivering high-energy presentations and showcasing the advantages of choosing Fiserv as the Credit Union’s strategic partner.

You can look forward to:
• Performing best practice reviews to optimize the client's system utilization, resulting in increased client satisfaction and revenue to Fiserv.
• Documenting and presenting findings to gain client buy-in increasing the use of Fiserv products.
• Interfacing with all levels of both the Client’s and Fiserv organization.
• Maintaining an ongoing knowledge of Fiserv product lines (Portico and high priority surround products) along with an understanding of future enhancements that will be added to the software.

Basic qualifications to be considered:
• 0-5 years of an equivalent combination of educational background, related experience and/or military experience
• Knowledge of the Portico Account Processing system.
• Strong presentation and meeting facilitation skills to a wide variety of audiences.

Preferred Qualifications:

• Experience in the financial services industry, credit union experience preferred

You’re the kind of person who:
• Can engage with clients and Fiserv associates with high energy and hold yourself accountable to very high personal standards.
• Can multi-task, prioritize and manage time effectively
• Is self-starting and can work with a high level autonomy.
• Possess a strong work ethic and well-developed sense of personal integrity.
• Is committed to the organization’s goals and success.
• Is collaborative and comfortable working in highly matrixed environment.
• Uses independent judgment to identify problems and recommend solutions.

Travel Required: 75% travel that may include weekends and holidays

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.