What does a great Finance\tMagic Implementation Consultant do?

Fiserv has a Professional Services Finance\tMagic Implementation Consultant position open within the Account Processing Group that implements our DNA core solution.  We are looking for a self-motivated individual who will assist clients with training, workflow assessment, account reconciliation and implementation of DNA and the tMagic teller capture system.  The goal is to ensure all aspects of DNA core functions are easily transitioned, while we prepare the client to manage their system independently. The Candidate will also be expected to provide recommendations and consultation to an existing client who has engaged our expertise for professional service engagements.

This is an exciting opportunity for someone to install and configure one of the top core banking platforms in the industry! The right candidate will work closely with clients and internal stakeholders to ensure delivery/implementations and provide the outstanding solutions for the clients’ needs.

As an Implementation Consultant, you can look forward to:

• Supporting the consulting and sales teams
• Configure, Implement, and Train on the tMagic teller capture module
  • Review client processes and requirements to determine if new\additional forms are created.  Create forms using forms studio
  • Conduct training workshops that include reconciliation and process overviews
  • Setup and support GL mapping related to deferred processing
  • Responsible for supporting client testing processes which includes creation of test decks
  • Setup of EWS and associated testing in Central Admin
  • Create and setup SWAP translation files when necessary
• Configure, Implement, and Train on Memo Funds Deposit processing
  • Complete technical setup in DNA core to support Memo fund processing
  • Training client on functionality, use, and reconciliation of Memo processing
• Configuring and Implementing DNA Core Processing Functionality
• Documenting client and internal discussions and decisions
• Executing specific duties and groups of work as assigned
• Managing/resolving a fixed percentage of Service cases while preparing and escalating others to higher levels within the team
• Testing new features and functionality of the DNA product suite
• Engaging with clients and evaluate Readiness for conversion
• Ensuring client satisfaction
• Developing the new bank’s financial workflow of transactions
• Assisting the client to define proper institution parameter and system settings
• Test new features and functionality of the DNA product suite
• Responsible for pre-conversion remote and on-site client assistance to ensure data integrity, which may include third party interfaces.
• Diagnosing and recommending solutions to issues.
• Responsible for assisting clients in writing business specs for custom processes.
• Responsible to assist client in testing any applicable custom code.

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Required Qualifications for Consideration:

• Bachelor’s degree required or must have equivalent experience.
• 5+ years of experience working in the banking and/or credit union industry
• Analytical thinking & highly motivated to execute on deliverables on time
• Experience in MS office tools
• Strong verbal and written communication skills
• Client facing experience with internal/external clients
• Flexibility to work after hours/on-call as needed basis
• Subject Matter Expertise in at least one of the following areas:

• Accounting\Accounting Daily Operations
• Back-office processing, including file exception processing
• Items processing experience
• Travel Required: 50-60%, may include weekend and holidays
• Accounting\Finance Daily Operations
• Back-office processing, including file exception processing

Preferred Qualifications:

• 2+ years DNA core processing system experience
• Experience with tMagic, Central Admin, and Forms studio components of teller capture
• Prior conversion experience
• Experience with SQL
• Strong presentation skills
• Prior training experience

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.