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Associate Experience: Hear from Veterans of the Armed Services

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Requisition ID R-10273614 Date posted 06/11/2022 City Short Hills State/Region New Jersey Country United States

What does a great Facility Risk Assessment Manager do?

Fiserv’s Facilities Risk Assessment program performs periodic risk assessments of Fiserv’s physical locations including but not limited to office space for associates, data centers and print and card production facilities. The output of each assessment is consolidated into a report for stakeholders and risk domain leaders to absorb and leverage for consideration in future testing and/or process enhancements.

The manager of the Fiserv Facilities Risk Assessment (FFRA) Program within the Enterprise Risk & Control (ERC) department is responsible for the program design, documentation and execution of the program across the enterprise. This position will report to Enterprise Risk & Control Leadership.  The position can entail travel up to 20%, primarily domestically, but also internationally as necessary.

The Enterprise Risk & Control (ERC) group is responsible for managing risk across Fiserv by providing governance and oversight to maintain a robust control environment, develop innovative risk management solutions and identify, assess, and mitigate/control risks. As a result, the ERC group is able to help Fiserv LOBs protect their business, win new business, continue to cement and advance relationships, and facilitate regulatory and client oversight.

As a Facility Risk Assessment Manager, you can look forward to:

  • Design Program Components - Enhance, build, or expand the FFRA program across the global organization, and socialize concepts cross-functionally and geographically utilizing tactical approaches to implementation
    - Build/expand facilities risk assessments to ensure all risks are appropriately and consistently identified and actioned as per FFIEC Handbook Guidelines
    - Enhance the business risk appetite to permeate through functions and geographies
    - Ensure program is aligned to a common risk scoring mechanism
    - Enhance risk assessment reporting for depth, consistency and appropriate coverage
    - Coordinate as needed with Fiserv Risk Domains to ensure proper coverage or risk areas.
  • Support execution of Fiserv Facilities Risk Assessments – Support execution of the FFRAs to include automation updates, training development and delivery, collaboration with Risk Leaders, challenge of responses, trend analysis and management reporting
  • Support Enterprise Risk & Control Functions & Objectives – Support ERC efforts such as corporate educational risk training, maintenance of ERC policies, documentation and activities focusing on the advancement of risk accountability and culture
  • Support Corporate and Regulatory Requests – Support requests for regulatory or external audit requests as the FFRA system of record

Basic Qualifications for Consideration:

  • Bachelor's degree, with emphasis in Accounting, Finance, Management, Information Technology, or general business or equivalent field
  • 5+ years of risk or industry experience (internal audit, internal controls, risk management, compliance management, accounting, technology, or operations), including at least 1-3 years leading strategic risk or controls program initiatives
  • Computer proficiency, specifically Microsoft Office products (Word, Excel, and PowerPoint, etc.) and Archer or similar risk & controls management technology
  • Organized, influential, strong client service attitude, and demonstrated success as a leader within a highly complex business and audit function
  • Results-driven, self-motivated, adaptable, strong work ethic, and demonstrated team player

Preferred Qualifications for Consideration:

  • Analytical, critical thinking, project management, interpersonal, and communication (written, oral, and listening) skills
  • Financial services experience, including working in highly regulated global environments
  • General understanding of global laws, regulations and standards governing technology and financial services industries
  • Risk Assessment acumen
This role is not eligible to be performed in Colorado
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