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As an influential Sales Leader, you will drive toward expanding Fiserv market share through the execution of solutions-based, value-driven, sales activities with existing and prospective clients. Fiserv sales teams have the courage to do what's right, demonstrate focus and work ethic, and are results oriented. The first and most important value at Fiserv is to do the right thing, so that's why our teams are tasked with operating with integrity and ethics. Everything we do has its roots in our aspiration, purpose and values. If this sounds like you, start the process to Find your Forward on the Global Sales team with Fiserv!

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate for a Sales career at Fiserv.

  • Achiever
  • Competitive
  • Results Driven
  • Strategic
  • Proactive
  • Trustworthy
  • Leadership
  • Good Listener
  • Confident
  • Communicator
  • Problem Solver
  • Persuasive
  • Team Player
  • Skilled Presenter


  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs


Requisition ID R-10248276 Date posted 03/14/2022 City Short Hills State/Region New Jersey Country United States Additional Locations ; Alpharetta, Georgia; New York - 1 Broadway

We are hiring a Director, Adoption & Analytics to drive the CardHub application adoption and usage and to provide analytical support to the Account Management leadership and others. In this role, you’ll partner closely with teams across the organization, specifically Marketing, Product, Account Management and Sales to develop and execute Adoption programs directly and indirectly through our partners and end-customers. In addition, this is a unique role which requires to work with Product and Engineering teams to design internal and client-facing reporting infrastructure and dashboards, analyze client adoption data, and put in place strategies and recommendations to drive app adoption and usage.

If you’re creative, collaborative, process oriented and simply excited about the opportunity to take a new service to market and grow its adoption & usage, we’d be delighted to have you join our team.

Basic Qualifications for Consideration:
• 5+ years’ experience leading analysis efforts in support of marketing, account management and sales
• Strong experience with data analytics, and financial modeling

• Bachelors Degree Required
• Experience driving consumer engagement programs for digital products
• Balance of creativity and analytical skills
• Able to prioritize and juggle many projects
• Strong communication and presentation skills
• experience is a plus
• Experience at a high-growth SaaS company is a plus

The successful candidate’s core responsibility will be growing Fiserv's CardHub application. This position’s core KPI will be the company’s MRR and ARR.
• Steer ubiquity. Increase the number of registered users and active users.
• Propel usage. Increase usage of all products
• Drive monetization. Increase monetization for transaction business.
• Collaborate with Product and Marketing to enable clients to drive usage of white labeled mobile apps.
• Lead analytics programs serving both internal (sales performance, commissions, etc.) and external (case studies) stakeholders
• Stay in the know about mobile app marketing best practices.

Additional Qualities:
• We are looking for someone who matches our level of joy for the work we do, fits in well with our team, and elevates our game. A sense of humor, a lack of ego, and a desire to do great work is essential.
• Capable of scaling oneself
• An aptitude of adapting in a fast-paced environment
• Strong balance between building towards a long-term vision and hitting quarterly goals.
• Excellent communicator
• Ability to think strategically and execute tactically, going back and forth often to get the job done right
• Willingness and ability to accommodate ~20% overnight travel.

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.

This role is not eligible to be performed in Colorado
This role is not eligible to be performed in Colorado
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