You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.
Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.
- Socially Conscious
- Results Driven
Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
Fuel Your Life Wellness Program
Resources to elevate your well-being
401(k) and Employee Stock Purchase Plans
When Fiserv performs well, so does your financial health
Employee Resource Groups
Celebrating inclusion in the workplace
Paid Time Away
Providing the time off to manage personal needs
Your Career and the Culture at Fiserv
We are #FISVProud!!
Associate Experience: Hear from Veterans of the Armed Services
What does a great Client Technical Support Engineer do?
Respond to, investigate and resolve issues involving production applications and systems using documented procedures and solutions. Escalate and/or engage other support groups as needed to meet service targets for resolution quality and timeliness. Accurately and concisely document production support issues for subsequent root cause analysis and operational and management analysis and reporting. Perform routine application and system administration and maintenance tasks on schedule and as needed to meet client expectations for system availability. Validate application and system health after planned maintenance and as needed to meet client expectations for system availability. Performs other duties as required.
We'll help you:
Grow your professional career and experience, exposing you to multiple technologies and platforms, and have some fun along the way.
As a Client Technical Support Engineer, you can look forward to:
Being in a fast-paced, collaborative environment and working on a dynamic, diverse team across the world.
You're the kind of person who:
Is self-motivated, detail-oriented, has a passion for understanding the inner workings of applications, and enjoys working in a fast-paced, collaborative environment.
Basic Qualifications for Consideration:
• Bachelor’s degree in technical discipline or post-secondary technical training preferred
• Ability to work under pressure to complete tasks on schedule and with high quality
• Detail-oriented with ability to execute complex, technical system administration procedures
• Ability to work non-standard hours as part of 24X7 team including part of an on-call rotation
Preferred qualifications for consideration:
• Customer Service Skills
• Excellent written and verbal communication
• Able to work independently and as part of a broadly skill team
• Web Tier
• IIS administration
• Web browsers, navigation
• Application Tier
• Windows Server applications
• Data Tier
• SQL databases & queries
• Windows Server administration
• Using scripts (BAT, VBscript, Powershell)
• TCP/IP networking basics
• Online banking application or financial applications experience.
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