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Implementation Analyst, Staff


Job ID R-10102104 Date posted 11/08/2018 City Alpharetta State/Region Georgia Country United States Additional Locations Remote, Alabama; Remote, Arizona; Remote, Arkansas; Remote, California; Remote, Colorado; Remote, Connecticut; Remote, Delaware; Remote, District of Columbia; Remote, Florida; Remote, Georgia; Remote, Hawaii; Remote, Idaho; Remote, Illinois; Remote, Indiana; Remote, Iowa; Remote, Kansas; Remote, Kentucky; Remote, Louisiana; Remote, Maine; Remote, Maryland; Remote, Massachusetts; Remote, Michigan; Remote, Minnesota; Remote, Mississippi; Remote, Missouri; Remote, Montana; Remote, Nebraska; Remote, Nevada; Remote, New Hampshire; Remote, New Jersey; Remote, New Mexico; Remote, New York; Remote, North Carolina; Remote, North Dakota; Remote, Ohio; Remote, Oklahoma; Remote, Oregon; Remote, Pennsylvania; Remote, Rhode Island; Remote, South Carolina; Remote, South Dakota; Remote, Tennessee; Remote, Texas; Remote, Utah; Remote, Vermont; Remote, Virginia; Remote, Washington; Remote, West Virginia; Remote, Wisconsin; Remote, Wyoming

Find Your Forward at Fiserv, a FORTUNE™ 500 company, and join the industry leader in financial services technology. With more than 23,000 associates around the world, we're pushing the boundaries of what's possible with deep expertise and a dedication to innovation.

At Fiserv, you'll find a collaborative environment that values partnership and flexibility. Our rare combination of expertise and innovative spirit helps us deliver the most comprehensive financial solutions to banks and businesses worldwide. We're helping more businesses move money faster and more easily than ever before. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

About our Business Unit: Bank Solutions delivers technology products and services for community, regional and large financial institutions, whether they process in-house or through an outsourced service center. This group is responsible for product management and development, service delivery and client support related to the Fiserv bank platforms – Premier, Precision, Cleartouch and Signature. Each comprehensive suite helps clients customer experience and streamline back-office operations by providing critical banking functionality while also serving as a delivery channel for an array of other advanced, value-adding Fiserv solutions.

What does a great Implementation Analyst do? As an Implementation Analyst you will provide analysis, consultation and initial support to new and existing clients during the implementation of new core related products and services. You will be responsible for a variety of products and services providing you the opportunity to expand and enhance your knowledge base. You will be part of a team of expert professionals who lead multiple projects across multiple departments

Essential Job Responsibilities:

  • Install and train on core loan application modules, products, and services
  • Manage multiple projects and deadlines, within agreed upon parameters and timelines
  • Work with manager and team to develop consistent project plans and executions
  • Lead and/or participate in client status meetings for coordination of all phases of implementations
  • Provide analysis, consultation and initial support by resolving product and client requirements to new and existing clients during new installations.
  • Monitor progress of projects activity by documenting status reports, escalations, action plans to finalize within agreed upon project dates, and regular communications with manager.
  • Create and utilize documented procedures and tools for installations and upgrades to ensure efficiencies and effectiveness of product implementations

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

Required Qualifications:

Education

  • Bachelor’s degree or equivalent work experience

Job Related Experience

  • 5 years financial industry experience, specifically in the loan related field

Additional Skills/Knowledge

  • Possess strong written and verbal communication skills
  • Basic understanding of Office/Word/Excel/Outlook
  • Ability to work collaboratively across multiple teams as well as independently
  • Exhibit excellent organizational and time management skills

Preferred Qualifications:

  • Premier System knowledge
  • Understanding of project management methodology
  • Ability to lead client status and other internal meetings

Travel Required: Percentage/frequency of travel potential 10%

Fiserv is an Equal Opportunity Employer/Disability/Veterans

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Need answers to a question about our process? Curious to learn more about next steps once you apply? Selecting your next career is no small matter, so that’s why we are here for you every step of the way. Learn more about our application, selection and hiring process, and get the answers you need to FAQs about recruiting at Fiserv.

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