Skip Navigation
Search Jobs

Search jobs

Search with Linkedin Profile

You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
    9
  • Courageous
    7
  • Innovative
    10
  • Strategic
    8
  • Trustworthy
    9
  • Enthusiastic
    7
10
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver

Benefits

  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

Create Together

Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

contentimg contentimg contentimg contentimg

Responsibilities

Requisition ID R-10246301 Date posted 10/16/2021 City Phoenix State/Region Arizona Country United States
Job Description

Start Date: November 29th, 2021

Training: Mon-Fri 10am-6:30

Schedule: Morning and Afternoon shifts to choose from.

$1000 Progression bonus!! Ask your recruiter about details.

We are located at 4801 E. Thistle Landing Drive, Phoenix, AZ 85044. Near the intersection of Ray Road and I-10 freeway, closer to the Ahwatukee Foothills area.

What does an outstanding Customer Service Associate do?

Following the completion of training and a period in the position, if you meet or exceed performance expectations, you may have the option to work remotely. As a remote worker, you should be able to effectively operate a computer-based phone system and have medium to high proficiency with Microsoft Outlook, Excel and Web browsers such as Chrome and Internet Explorer, etc. You’ll also need to be comfortable entering information into appropriate computer databases. Supporting our clients will also be a fun part of your job! You’ll take inbound phone calls and use your expertise, and passion for outstanding customer service, to answer inbound calls from merchant customers, answer questions, assist with researching and resolving issues. We want our customers to receive a WOW experience. We want someone who has the ability to be an active listener and is able to express empathy to the customer. Use your great verbal and written communication skills to provide assistance to our customers. Do you love providing world class customer service in open fun environment? If you answered yes, we want to work with you.

As a Customer Service Representative, you can look forward to:

PEOPLE who are caring and friendly and want you to succeed

Great CULTURE, Team environment that is fun, encouraging and engaging.

Taking PRIDE in what we do

Basic requirements for consideration:

Flexible Schedule

One year call center experience

Work experience with internet navigation and technology.

Preferred qualifications:

Experience with an online bill pay service.

Strong work tenure with previous roles lasting a year or more.

Experience working in a metric driven environment.

Fiserv offers a competitive compensation and benefits program including:

$17-18 per hr.

Spanish Bilinguals needed! Receive a 6% premiumon top of hourly rate!

*Shift differential bonus for eligible hours worked evenings and weekends*

Medical/Dental/Vision Coverage (eligible on your first day of employment), On site cafeteria, Unlimited free beverages, Tuition Reimbursement, casual dress environment, Lucrative paid time off program.

Pre-employment background, credit, and drug test are required.

View Location
Join Our Talent Network

Join Our Talent Network

Want more than just an alert about a new job? Join our talent community and stay informed about Fiserv career news, events and new opportunities.

Join Our Talent Network