Skip Navigation
Search Jobs

Search jobs

Search with Linkedin Profile

You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
  • Courageous
  • Innovative
  • Strategic
  • Trustworthy
  • Enthusiastic
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver


  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

Create Together

Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

contentimg contentimg contentimg contentimg


Requisition ID R-10218329 Date posted 04/07/2021 City Omaha State/Region Nebraska Country United States Additional Locations Coral Springs, Florida; Coral Springs, Florida; Omaha, Nebraska; Omaha, Nebraska; Omaha, Nebraska; Omaha, Nebraska; Omaha, Nebraska; Omaha, Nebraska; Omaha, Nebraska

What does a Technical Business Analyst do?

We're looking for a Technical Business Analyst to join our technology teams with a mission to build next generation Credit Card Processing solutions. You will be leading technical requirement gathering and definition for all aspects of Card Processing Software. You will be working closely with product managers, client advisors and technology teams in shaping up the features of the software.

Prior experience in VisionPLUS or Fiserv Omaha Card Platform is a huge plus.

As an Technical Business Analyst, you can look forward to:

  • Write specifications for system enhancements in dispute processing. Insight into credit card dispute processing and designing applications to process credit card disputes and working knowledge in implementations of Visa VROL regulations and MasterCard MDR regulations compliant systems is a plus.

  • Develop customized solutions within the platform to support critical business functions and meet project objectives, client requirements, and company goals.

  • Communicate with project managers, clients, business partners, and other developers to design cohesive project requirements and ensure effective collaboration throughout all phases of development, testing, and deployment. Good writing skills are essential.

  • Maintain a flexible and proactive mindset to changing project requirements and customer objectives.

  • Find innovate ways to meet project goals successfully. Lead the knowledge-sharing sessions where the team shares ideas and new features of the product.

  • Write use cases, user stories, functional specifications, requirement documents for developers. Document workflow for operations teams and translate operational requirements into software requirements.

  • Work with testing teams to validate test scripts and ensure that full testing coverage is in place for any new features built into the software.

  • Develop customized solutions within the platform to support critical business functions and meet project objectives, client requirements, and company goals.

  • Manage daily support and maintenance and conduct long-term improvement operations to ensure compatibility with evolving business needs.

  • Working knowledge in agile software tools such as  Jira, Confluence is needed. Able to work with diagramming tools such as Visio. Able to work with Word, Excel, and PowerPoint software is required.

  • Any past programming experience in Java or working knowledge in SQL is a huge plus.

Basic Qualifications for Consideration:

  • Bachelor's degree with 5 years of experience in applicable field OR Advanced Degree in applicable field with 4 years of relevant experience.
  • 5+ years of experience as a Technical Business Analyst in Credit Card processing application development projects is a plus
  • 5+ years of experience in client facing with small and large banks issuing credit cards
  • 5+ years of experience in dispute processing, settlement, interchange, and authorization targets, translating them to technical requirements for application modifications.
  • 5+ years of experience with MS Excel, MS Word, MS PowerPoint, VISIO, SharePoint, and MS Project.
  • Experience with Visa and MasterCard dispute processing regulations, interpreting fall and spring regulatory guidelines

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

View Location
Join Our Talent Network

Join Our Talent Network

Want more than just an alert about a new job? Join our talent community and stay informed about Fiserv career news, events and new opportunities.

Join Our Talent Network