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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
    9
  • Courageous
    7
  • Innovative
    10
  • Strategic
    8
  • Trustworthy
    9
  • Enthusiastic
    7
10
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver

Benefits

  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

Create Together

Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

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Responsibilities

Requisition ID R-10222882 Date posted 04/14/2021 City Omaha State/Region Nebraska Country United States Additional Locations Alpharetta, Georgia; Remote, Alabama; Remote, Alaska; Remote, Arizona; Remote, Arkansas; Remote, California; Remote, Connecticut; Remote, Delaware; Remote, District of Columbia; Remote, Florida; Remote, Georgia; Remote, Hawaii; Remote, Idaho; Remote, Illinois; Remote, Indiana; Remote, Iowa; Remote, Kansas; Remote, Kentucky; Remote, Louisiana; Remote, Maine; Remote, Maryland; Remote, Massachusetts; Remote, Michigan; Remote, Minnesota; Remote, Mississippi; Remote, Missouri; Remote, Montana; Remote, Nebraska; Remote, Nevada; Remote, New Hampshire; Remote, New Jersey; Remote, New Mexico; Remote, New York; Remote, North Carolina; Remote, North Dakota; Remote, Ohio; Remote, Oklahoma; Remote, Oregon; Remote, Pennsylvania; Remote, Puerto Rico; Remote, Rhode Island; Remote, South Carolina; Remote, South Dakota; Remote, Tennessee; Remote, Texas; Remote, Utah; Remote, Vermont; Remote, Virginia; Remote, Washington; Remote, West Virginia; Remote, Wisconsin; Remote, Wyoming

What does a great Product Delivery Analyst do?

You will be part of the Card Services Issuing Fraud team, and will be responsible for engaging large Financial Institutions as they deploy and manage one of the most exciting solutions Fiserv is bringing to market.

This solution is the foundation for a Financial Institution’s fraud mitigation strategy, augmenting the human element by using cognitive AI and Machine Learning to identify evolving threats and aiding the client with quick and detailed rule definition and execution. The culminating result is an increase in approved sales for the consumer, more efficient processing for the Financial Institution with lower fraud losses through the use of one of the most innovative fraud systems in the industry.

We believe this is a formative time at Fiserv. You will work on one of our top initiatives, driving high value for our clients. Your success will result in higher client happiness for existing clients and will aid in Fiserv’s further market penetration as a result, winning more business.

As a Product Delivery Analyst, you can look forward to:

  • Solving our client’s needs with highly sophisticated systems that our clients will continue to evolve with over time.

  • Assisting large Financial Institutions in launching new Fraud solutions.

  • Providing ongoing support to client inquiries regarding best practices to mitigate evolving fraud trends using Fiserv systems and processes.

  • Offering feedback to the Product organization on recommended improvements to the solution.

If you are fueled by working directly with clients to solve business needs, while thwarting the threats that are present and evolving, we would love for you to come join us at this critical time in our venture!

Basic qualifications for consideration:

  • High school diploma required; Bachelor's degree preferred.

  • Minimum of 1 year Fraud experience.

  • Minimum of 2 years client service experience (prefer experience interfacing with financial institutions).

  • Ability to travel 10-15%.

Preferred qualifications for consideration:

  • Ability to troubleshoot, navigate complicated systems.

  • Ability to maintain emotional intelligence in situations when working with internal and external partners.

  • Excellent communication and presentation skills and ability to work with both technical and business partners.

  • Able to quickly learn a highly complex solution and demonstrate critical thinking to apply those learning to solve for business issues.

  • Comfortable in a fast paced environment that requires excellent time management and the ability to prioritize effectively.

Role may be performed remotely in the United States; not eligible in Colorado.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more about us.

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with our card solutions team. Card Services authorizes and settles point-of-sale (POS) and ATM transactions, monitors and drives ATMs, provides nationwide switching of debit, credit, prepaid and ATM transactions, and owns the Accel® Network. We provide clients with proven solutions to maximize profit, reduce cost, and mitigate risk.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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