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Professional - Exception Management

Job ID R-10103443 Date posted 12/06/2018 City Noida, Uttar Pradesh State/Region Maharashtra Country India Additional Locations Pune - Trion Business Park, India

This position is based in Noida, Uttar Pradesh or Pune, Maharashtra, India reporting to the VP, Enterprise Risk and Resilience (ER&R). Key responsibilities include:
• Developing detailed understanding of Fiserv security standards, policies and associated processes
• Driving collaboration between cross-functional stakeholders and facilitating strong partnership between ER&R and Fiserv Business Units
• Working with multiple stakeholders including but not limited to Information Security Officers, Vice Presidents, Chief Security Officer to ensure timely processing and review of standard security exceptions
• Reviewing business and/or technical constraints, gathering additional information and/or clarification as needed in a timely fashion; preparing regular reports for executive review
• Demonstrating understanding of people, process and technology controls including but not limited to operating systems, networking infrastructure, logical and physical security, access control, systems acquisition, development and maintenance, asset protection etc.
• Acting as a liaison for users at various levels of exception workflow helping them in access, navigation as needed
• Training users at various levels of exception workflow on a periodic basis
• Reviewing and maintaining process documentation in collaboration with concerned stakeholders
• Monitor, Track and Report exceptions on a periodic basis; document remedial actions taken
• Assist in internal and/or external audits, examination and assessments as needed; Able to demonstrate due process and due diligence conducted
• Provide support to stakeholders throughout the year 

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