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Developer Relations Partner Success Manager

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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the seventh consecutive year.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
    9
  • Courageous
    7
  • Innovative
    10
  • Strategic
    8
  • Trustworthy
    9
  • Enthusiastic
    7
10
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver

I am about to complete a decade working at Fiserv and have grown from a Customer Service Associate to a Project Management Team Lead traversing through diverse roles. This was only possible because Fiserv cares for its associates, recognizes employee potential and offers mobility and growth options. I truly feel proud to be associated with an organization that invests in its employees relentlessly and provides a fertile ground to bloom one’s career.

Mrinal, Project Management Analyst

When you think of all of the real-life applications of the financial services, you pay your bills online, through your mobile phone, and you send money through your phone. When I’m online and doing my bill pay, it is so pleasant to recognize a real Fiserv product in a customer’s hands. It’s so fun knowing that you’re involved in helping to bring that service to life.

Schnell, Lead Pricing Strategist

As a product marketer, a lot of my responsibility is around the go-to-market activities of a new or existing product. Our goal is to increase awareness of the product; make sure that we’re educating our clients about the value, why they should get it, how is it going to help their end-users. We attend tradeshows, produce collateral, brochures, PowerPoints and anything we need to enable our sales team to talk to clients about our products. Developing these solutions really helps us think outside of the box and expand ourselves beyond what we thought we could do or even come up with. Seeing it all come to life is very awesome and impactful.

Shirra, Director, Product Marketing

Create Together

Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

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Responsibilities

Requisition ID 2796072 Date posted 09/10/2020 City Nenagh State/Region Ireland Country IE

Developer Relations Partner Success Manager

About Clover:

Every day, Clover devices handle the core credit card and point-of-sale processing for hundreds of thousands of merchants. Behind the scenes, we operate a cloud platform providing processing, storage and collaboration for merchants, application developers, service providers and our merchants' customers.Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily.We are looking for self starters with a passion for technology who want to help us impact millions of merchant’s lives one transaction at a time.

Daily Responsibilities, requirements, nice to haves (in that order):

Responsibilities:

Build and manage relationships with our Strategic Developers

Interface with Clover teams to track feature requests from Strategic Partners

Interface with Clover teams to ensure onboarding for large scale app deployments is smooth

Track & Manage device re-provisioning and devkit requests

Be the point-person for all communications from your assigned developers

Review & guide App Concepts from third party developers to successful realization

Pre-screen Apps for compliance with legal guidelines, and work with Legal team members on detailed reviews where needed

Coordinate new Clover Hardware rollouts with 3rd Party Developers



Requirements:

Manage strategic Developer accounts and track their feature asks

Review App Concepts and sort them into pre-approved legal categories

Work with team members from Business Development, Billing, and Legal to approve Apps and help answer operational questions from Developers

Become an expert in our products

Work with our Technical Writers to improve documentation for our developer platform

Deliver data-driven, impactful results

Qualifications

BA in Communication, Business Administration or a related field (or equivalent degree and experience)

Candidates must be comfortable writing SQL queries, and creating reports

The ability to script simple, repetitive tasks, or at least to articulate these tasks into requirements is desirable.

Excellent English communication skills, both written and spoken

Demonstrated creative problem-solving approach and strong analytical skills

Previous experience in software consulting and support


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