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Director, IAM Architecture & Implementation Review, Global Services

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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the seventh consecutive year.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
  • Courageous
  • Innovative
  • Strategic
  • Trustworthy
  • Enthusiastic
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver

I am about to complete a decade working at Fiserv and have grown from a Customer Service Associate to a Project Management Team Lead traversing through diverse roles. This was only possible because Fiserv cares for its associates, recognizes employee potential and offers mobility and growth options. I truly feel proud to be associated with an organization that invests in its employees relentlessly and provides a fertile ground to bloom one’s career.

Mrinal, Project Management Analyst

When you think of all of the real-life applications of the financial services, you pay your bills online, through your mobile phone, and you send money through your phone. When I’m online and doing my bill pay, it is so pleasant to recognize a real Fiserv product in a customer’s hands. It’s so fun knowing that you’re involved in helping to bring that service to life.

Schnell, Lead Pricing Strategist

As a product marketer, a lot of my responsibility is around the go-to-market activities of a new or existing product. Our goal is to increase awareness of the product; make sure that we’re educating our clients about the value, why they should get it, how is it going to help their end-users. We attend tradeshows, produce collateral, brochures, PowerPoints and anything we need to enable our sales team to talk to clients about our products. Developing these solutions really helps us think outside of the box and expand ourselves beyond what we thought we could do or even come up with. Seeing it all come to life is very awesome and impactful.

Shirra, Director, Product Marketing


  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

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Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

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Requisition ID R-10196987 Date posted 08/13/2020 City Marietta State/Region Georgia Country United States Additional Locations Marietta, Georgia

What does a great Director IAM Architecture & Implementation Review do for Fiserv?

We need someone who can lead solutions architecture for Fiserv’s Identity and Access Management implementations.  This is a leadership and hands-on role, focused on security architecture in the IAM space supporting IAM services on-prem, in the cloud and via APIs.  You’ll report to the Head of Identity and Access Management globally, and works closely with Security Architecture under the CISO.  You will be responsible for influencing IAM peer leadership on build strategies, and will also be a visionary looking for opportunities and innovative solutions to craft well-defined problem statements needing architectural definition.  In addition to setting the architectural direction for IAM, you will also perform IAM solutions engineering & implementation review, ensuring that the stated architectures have been implemented according to design.  We need someone who will help design and plan IAM strategies set by the VP of IAM with an eye towards completion of IAM initiatives.

You’ll have subject-matter expertise across IAM topics as related to both cloud and on-premises enterprise technology, and the relationship between these architectures. You’ll create and drive adoption of IAM Reference Architectures for existing, new and emerging IAM technologies. Your leadership is exceptional and you can deliver high-quality actionable advice to IAM Build teams.

We need someone who remains ahead of the curve on development of IAM architecture & security strategies, staying in tune with Fiserv’s business model and business goals. We need someone who can lead a team of IAM architects and solutions engineers to engage with Business Units to design technical solutions in line with IAM overall vision and strategy.

Part of your role will be conducting vendor roadmap reviews to inform Fiserv’s go-forward plans, including proofs of concept and new technology onboarding. We need someone who has hands on (not oversite) experience in IAM architecture that can make reviews prior to production. To that end, you’ll be a key part of  designing, developing and validating IAM interfaces to applications and can lead a team to do the same.

As a leader of Fiserv, you’ll have oversight and direction of IAM security architectures addressing both technical and business requirements and initiate and oversee technology feasibility practices. You’ll provide strategic oversight and long-term development for future IAM and peripheral technology impacting Fiserv while leading a team of architects and engineers to conduct implementation reviews of IAM technologies.

We need someone who has:

•Experience architecting IAM solutions within AWS, MS Azure and other cloud providers, as well as on-premise

•Intimately familiar with IAM related protocols such as SAML, XACML, SCIM, OAuth, OIDC, and REST APIs and other security interfaces

•Strong experience with Directories, SSO, Federation, MFA, API Gateways, SOA services, Privileged Access Management platforms

•Strong critical thinking and analytical skills, providing thought leadership and innovation

•Assisting customer organizations with planning and implementing complex architecture solutions

•Ability to inform Information Security policies, standards and SOPs aligned with strategic IAM vision

•Can manage across multiple competing priorities and time-sensitive initiatives

•Has strong ability to motivate and lead team members in a remote/virtual environment

Basic Qualifications for Consideration:

•Bachelor’s Degree or high school diploma/GED

•Minimum of 10 years of related technical and business experience.

•Minimum five years’ experience within IT in Information Security

Minimum of five years' experience of IAM solutions architecture

Minimum of 5 years IAM experience

•Minimum three years of People leadership

Preferred Skills For Consideration:

•Certifications in cybersecurity such as CISSP, CISM, CISA or other certs

•Agile experience a plus

Travel required: up to 20% travel to Fiserv cybersecurity core locations after COVID restrictions are lifted

Learn more about Fiserv!

In a world moving faster than ever before, Fiserv helps clients deliver solutions in step with the way people live and work today we move at the speed of life. With 48,000 associates, we help more than 12,000 clients worldwide create and deliver solutions to enable today's consumer to move and manage money with ease, speed and convenience. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine World's Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation

Who We Are: This is the Identity and Access Management Department within Fiserv’s Cybersecurity organization, undergoing strategic reshaping of the IAM operating model under a dynamic new leader.  IAM functions make up 2 of 5 strategic cybersecurity pillars.  You will have an opportunity to influence and provide Fiserv direction to help your peers build a metrics and security controls focused modern IAM engineering and services program.

We welcome diversity at Fiserv.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

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