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Associate Experience: Hear from Veterans of the Armed Services

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Responsibilities

Requisition ID R-10222507 Date posted 04/06/2021 City Madrid Country Spain Additional Locations Basildon, Endeavour Drive

Programme Manager (Spanish & English Speaking)

Reporting to the VP of Programme Management, the role of Programme Manager is to scope, plan and deliver large projects and initiatives, to meet specified business needs, controlling resources from several  areas to meet agreed cost, time and quality objectives.

This role is responsible for:

  • Managing projects of a strategic nature that are potential mission or business critical.
  • Managing projects that involve an extremely high degree of integration across business lines and across technical disciplines that may impact a large number of internal customers or business users.
  • Managing and delivering initiatives that are implemented through a series of complex projects to deliver the business benefits at the right time with each building on the foundation provided by the previous project.
  • Managing project budgets of a highly complex nature which include a wide range of costs including internal resource, external resource and external expenditure.
  • Manage a variety of functional areas and departments to deliver the solutions and outcomes required by the project

Programme Management

  • Manages the execution of multiple or large projects of moderate to high complexity, impact and risk to the organisation, through the full life cycle to ensure business purpose is fully satisfied
  • Line manages other Project Managers as appropriate
  • Scopes, provides estimates for and plans major new initiatives
  • Controls planning and execution of project activities to ensure that agreed cost, time and quality goals are met
  • Manages project issues and risks
  • Pro-actively communicate with project team, project sponsor / steering group and business clients  to ensure that status is understood and all issues are actioned appropriately
  • Manages projects that involve an extremely high degree of integration across business lines and across technical disciplines that may impact a large number of customers and internal business users.
  • Lead and Manage Steering Group Meetings

Strategy

  • Maintain a clear understanding of industry trends
  • Is significantly involved in strategic planning activities and oversees projects of a strategic nature which are potentially mission or business critical.

Business

  • Manage the financial planning of function to ensure financial targets are met
  • Ensure up to date knowledge of core processes:  SDLC (Systems Development Life Cycle), COBIT, Audit and Risk.
  • Demonstrate and awareness of the Financial Services and Banking Industries

Key Skills

  • Fluency in Spanish and English
  • Perfect Spanish and English writing
  • Extensive knowledge of Card Payments (acquiring, issuing)
  • Strong knowledge of application infrastructure and its interdependencies
  • Strong knowledge of technical infrastructure and it’s interdependencies
  • Strong knowledge of core business processes
  • Strong knowledge of core IT processes
  • Demonstrates a strong ability to develop and motivate associates working in a virtual project team environment
  • Strong planning skills
  • Demonstrates good interpersonal skills, and is comfortable at all levels of contact and in a wide variety of situations including external vendors
  • Possesses a high level of presentation skills with the ability to adapt to all levels of audience
  • Awareness of SLA and OLA management
  • Strong knowledge of application infrastructure and its interdependencies
  • Strong knowledge of technical infrastructure and it’s interdependencies
  • Strong knowledge of core business processes
  • Strong knowledge of core IT processes
  • Demonstrates a strong ability to develop and motivate associates working in a virtual project team environment
  • Strong planning skills
  • Demonstrates good interpersonal skills, and is comfortable at all levels of contact and in a wide variety of situations including external vendors
  • Possesses a high level of presentation skills with the ability to adapt to all levels of audience

Awareness of SLA and OLA management

About Fiserv

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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