You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.
Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.
- Socially Conscious
- Results Driven
Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
Fuel Your Life Wellness Program
Resources to elevate your well-being
401(k) and Employee Stock Purchase Plans
When Fiserv performs well, so does your financial health
Employee Resource Groups
Celebrating inclusion in the workplace
Paid Time Away
Providing the time off to manage personal needs
Your Career and the Culture at Fiserv
We are #FISVProud!!
Associate Experience: Hear from Veterans of the Armed Services
What does a Site Reliability Engineer do?
The Site Reliability Engineer, Senior serves as a technical leader in the Application Site Reliability Department, and plays a key role in developing industry-leading systems. In this role, you will be responsible for the development and support of internal and external software systems that our Account Processing teams depend upon to deliver world-class financial technology to the banking industry. As a Site Reliability Engineer, you will have the opportunity to solve challenging problems using a wide variety of technologies.
This is a full-time position in a collaborative environment working with other skilled software professionals to operate reliable and secure software systems.
You are the kind of Person who:
Develops and operates systems that enable financial transactions at scale. Assists with the creation of error budgets, and monitors production systems for degradations in service. Standardizes, automates, develops, maintains, and tests software systems. Recommends and implements major changes to system operation.
Lead in the development of world-class software development toolchains
Lead in streamlining the operation of complex legacy systems with a focus on 24x7 availability
Assisting in the creation of and adherence to operational standards
Under limited direction: research, define, and complete additions and changes to financial systems
Under limited direction: analyze logs to resolve degradations and/or outages in services
Participate in strategic planning and technical discussions
Demonstrate the ability to translate ideas into running systems
Interact with internal and external clients to ensure that Fiserv’s services and monitoring exceed expectations
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
Basic Qualifications for Consideration:
- Minimum of 6+ years of experience required
- Demonstrated ability to learn complex systems
- Strong communication skills are essential
- Experience with legacy systems is required
- A successful candidate will find innovative, automated solutions to complex problems
- Superior knowledge of systems thinking and design
- Superior knowledge of scripting languages (PowerShell, Perl, Python, Bash, CL, WFL, etc.)
- Superior knowledge of the Agile Methodology (Jira, Confluence, Git)
- Strong knowledge of hardware and software defects and system reliability
- Strong knowledge of DevOps (Ansible, Harness, Jenkins, Kubernetes, Kafka, etc.)
- Working knowledge of a systems programming language (Rust, C#, C++, Java, COBOL, etc.)
- Ability to interact with external and internal clients for data gathering and operational feedback
- Strong writing skills are required
- Performs other duties as required
- Strong leadership skills are required
- Experience with IBMi or Unisys MCP mainframe systems is beneficial
- Travel Required Will be minimal. However, there may be business needs for travel (to client locations and other Fiserv locations) and hence some flexibility is expected.
Preferred qualifications for consideration:
- A completed Bachelor’s Degree in STEM, or equivalent education, in a related discipline is preferred
- A completed Master’s Degree or PhD in Computer Science is beneficial
- Financial industry interest and experience is beneficial
Who We Are:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers' expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels.
From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes
Fiserv bank platforms – Cleartouch, DNA, Precision, Premier, Signature – enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks. Each Fiserv bank platform has unique capabilities, but they all help our clients improve customer service and streamline their back-office operations.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Fiserv is an Equal Opportunity Employer/Disability/Vet.
In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.
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