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Associate Experience: Hear from Veterans of the Armed Services

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Requisition ID R-10243982 Date posted 12/01/2021 City King of Prussia State/Region Pennsylvania Country United States Additional Locations Remote, New Jersey

Fiserv is seeking to hire a range of Product Managers for its King of Prussia and New Jersey locations. Associate Product Manager, Product Manager, and Senior Product Manager positions are available. Salary and level will be commensurate with years of prior experience. The Senior Product Manager role will serve as a team lead for a squad of Product Managers.

What does a great Product Manager do?

  • Research end user needs, define feature requirements, execute with engineers, and commercialize across personas
  • Build and maintain use cases, user stories, and persona narratives around the products, and communicate them effectively to build consensus with project managers, engineers, and business analysts to deliver high-quality features
  • Ensure clear articulation of a unified position and message for the products through coordination with Engineers, Business, Marketing, Sales, Operations, and Technical Writers.
  • Leverage data to gain insights and hypothesize on how to best innovate and improve the platform for our customers
  • Dive into the weeds to figure out how to improve a user flow, but at the same time, understanding how pieces fit at the 10,000 ft view

As a part of the Product team you can look forward to:

  • Owning the strategy and roadmap for software solutions that are widely adopted in the payments industry
  • Managing a suite of payments products that span payment acceptance and portfolio management solutions
  • Evaluating emerging payments-related trends, technologies and vendors that can help transform the experience of all product stakeholders

You are the kind of person who:

  • Is seeking an opportunity to own your product's strategy
  • Can dig deep into data and trends and use the information that it yields for creating and justifying business cases
  • Thrives solving complex business problems and excels in prioritization of features for high performing development teams
  • Is passionate about listening to your users, understanding the challenges they have, and learning how to make the product better
  • Has the ability to understand a market and develop plans to win against established and emerging competitors in that market
  • Has a track record of using data to influence requirements, design and implementation
  • Looks for an opportunity to learn and be endlessly curious about how to make your product evolve

Basic Qualifications:

  • 1-3 years (Associate PM), 3-5 years (PM), or 7+ years (Senior PM) experience in Product Management, Consulting, Product Operations, or equivalent
  • Bachelor's degree
  • Experience in a client-facing role
  • Experience with Product Management Software (worked with Jira, Confluence)
  • Experience with wire-framing tools (e.g. Figma, Balsamiq, Sketch)
  • Strong Project Management skills, including the ability to think and lead sophisticated projects simultaneously
  • Excellent communication and interpersonal skills, with ability to take initiative and build strong, productive relationships

Preferred Qualifications:

  • Financial Technology, Payments, Banking, or Financial Services industry experience
  • Master's degree in Computer Science, Management Information Systems, or other relevant field
  • Proficiency with MySQL and Oracle database technologies for analytical purposes
  • Agile development experience
  • Knowledge of payment card processing systems
  • Experience with Software Development Life Cycle
  • People management experience (Senior PM only)
  • Design thinking methods
  • Experience with RESTful web services

Minimal travel required. One to three domestic trips per year.

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