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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the seventh consecutive year.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
    9
  • Courageous
    7
  • Innovative
    10
  • Strategic
    8
  • Trustworthy
    9
  • Enthusiastic
    7
10
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver

I am about to complete a decade working at Fiserv and have grown from a Customer Service Associate to a Project Management Team Lead traversing through diverse roles. This was only possible because Fiserv cares for its associates, recognizes employee potential and offers mobility and growth options. I truly feel proud to be associated with an organization that invests in its employees relentlessly and provides a fertile ground to bloom one’s career.

Mrinal, Project Management Analyst

When you think of all of the real-life applications of the financial services, you pay your bills online, through your mobile phone, and you send money through your phone. When I’m online and doing my bill pay, it is so pleasant to recognize a real Fiserv product in a customer’s hands. It’s so fun knowing that you’re involved in helping to bring that service to life.

Schnell, Lead Pricing Strategist

As a product marketer, a lot of my responsibility is around the go-to-market activities of a new or existing product. Our goal is to increase awareness of the product; make sure that we’re educating our clients about the value, why they should get it, how is it going to help their end-users. We attend tradeshows, produce collateral, brochures, PowerPoints and anything we need to enable our sales team to talk to clients about our products. Developing these solutions really helps us think outside of the box and expand ourselves beyond what we thought we could do or even come up with. Seeing it all come to life is very awesome and impactful.

Shirra, Director, Product Marketing

Benefits

  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

Create Together

Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

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Responsibilities

Requisition ID R-10197020 Date posted 09/14/2020 City Omaha State/Region Nebraska Country United States Additional Locations Jersey City, New Jersey; Jersey City, New Jersey; Omaha, Nebraska; Omaha, Nebraska; Omaha, Nebraska; Omaha, Nebraska; Omaha, Nebraska; Omaha, Nebraska; Omaha, Nebraska

What does a great Sr. Client Program Manager do?

As a Sr. Client Program Manager, you will ensure that Fiserv delivers on its commitments to our financial institution partners. And you will serve a meaningful role in driving client engagement with stakeholders across the organization.

Your focus will be:

  • Understanding the business objectives and measures of success

  • Lead the compilation of project requirements and integrated project plan to ensure we are focused on delivery expectations.

  • Liaison between client and Fiserv supporting client initiatives and manage and oversee client portfolio of projects to ensure successful delivery

You are the person who will lead initiatives to support our client engagement with a focus on delivery. You will be a liaison with Fiserv groups to handle client expectations and resolve technical issues impacting clients.

To be successful in this role, you will:

  • Champion and execute client delivery and service processes to manage client initiatives

  • Champion voice of the customer feedback for end-to-end client engagement

  • Develop strong client relationships and find opportunities to better support their business objectives

  • Ensure alignment with key organizational partners, including executive leadership, sales, marketing, operations, finance, legal, and others to ensure aligned business success

  • Provide feedback to Credit Processing Leadership team regarding ideas for new offerings and client needs based on synthesizing intakes through the delivery and service process

  • Identify improvement opportunities to gain efficiencies of project methodologies, deliverables, reporting and training to mature capabilities in service and delivery

  • Understands client business requirements, desired business outcomes and implements solutions

Qualifications for consideration:

  • 5+ years of experience in business and IT program and project management

  • Working understanding of business financial practices and accounting

  • Strong experience in data-driven management, metrics and reporting

  • Demonstrated experience in leading and motivating teams of 10+

  • High School diploma or equivalent. Bachelor's preferred.

  • Ability to travel 10%

Preferred qualifications for consideration:

  • 5+ years within the Financial Services Industry

  • Operational consulting experience is valuable

  • Bachelor's degree in business, operations or a related field

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBTQ+)

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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