You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FiservProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.
Responsibilities
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Business Quality Analyst - Integrations - FinxactFinxact, a Fiserv Company, brings innovation at the core of banking and provides a next generation core platform. Our mission is to redefine core processing and our commitment is to be the best at what we do.
What does a successful Business Quality Analyst (Integrations) do?
The Business Quality Analyst’s role includes but is not limited to the development of test scenarios, test cases and test plans, execution of test cases, overall creation and continuous improvements to the testing process and methodologies. This position is Jacksonville, Florida based and is expected to be in the office most days of the work-week.
What you will do:
Proactively communicate and collaborate with users to analyze information needs and gather testing requirements
Develop and maintain Test documentation as it pertains to the Enterprise Software Development Lifecycle
Evaluate, recommend, and support testing efforts and general test strategies
Develop, publish, and implement test plans
Provide regular progress reports, status, and metrics to management
Design and execute workflow, test case plans, implementation points, and test data before development is complete
Monitor deliverables and ensure timely completion of projects
Participate in ongoing reviews of business processes and developing optimization strategies
Ensure solutions meet business needs and requirements
Test and maintain all applications that are part of the banking ecosystem
What you will need to have:
3+ years financial services experience
Knowledge and or experience with a variety of banking applications
Requirements Analysis experience
Experience working with a cross-functional team
Ability to provide remote support for our bank customers during live and post live implementations which may include issue resolution and manual maintenance
Software Implementation and configuration background
Understanding of the principles of technology
What would be nice to have:
Familiarity with Agile methodologies and practice
Project management or product owner experience
This role is not eligible to be performed in Colorado, California, New York or Washington.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
Benefits
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Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
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Fuel Your Life Wellness Program
Resources to elevate your well-being
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401k, Employee Stock Purchase Plans and Incentives & Bonuses
When Fiserv performs well, so does your financial health
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Employee Resource Groups
Celebrating inclusion in the workplace
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Paid Time Away
Providing the time off to manage personal needs

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