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Business Analyst (Lending) - Finxact

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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FiservProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.


Requisition ID R-10286044 Date posted 04/12/2023 City Jacksonville State/Region Florida Country United States

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Analyst (Lending) - Finxact

Finxact, a Fiserv Company, brings innovation to the core of banking and provides a next generation core platform. Our mission is to redefine core processing and our commitment is to be the best at what we doThis is a hybrid position reporting to the office a minimum of 3 days per week.

What does a successful Business Analyst (Lending) do?

The candidate selected for this role will be tasked with working with product management on conducting market analysis, assessing product line gaps, and clearly articulating detail requirements for cross functional staff including development, test, training, sales, and implementations. The candidate will work with clients to understand their business needs, recommend production solutions to those needs, and assist in configuration and knowledge transfer activities. 

What you will do

  • Develop business scope and requirements for new mortgage products, features, and revisions to existing products.

  • Perform analysis of various banking systems and understand how they would interact with the Finxact core.

  • Assistintheanalysisofcompetitor'sproductfeatures,positioningandmarketing,benefits,and pricing.

  • Provide on-going detailed knowledge and problem resolution to the sales channels and business partners.

  • Reviewthe payment process followed by the clients and suggest improvements.

  • Provide training to employees or clients on features and integration.

  • Provide technical inputs for technological interfaces such as APIs, JSON, messaging services, etc.

  • Test and maintain all applications that are part of the banking eco-system.

What you will need to have:

  • Minimum of 5+ years in financial services experience with a focus on mortgages

  • Knowledge and or experience with a variety of banking applications and detailed understanding of those interactions 

  • Ability to provide remote support for our bank customers during live and post live implementation which may include issue resolution and manual maintenance

  • Software Implementation and configuration experience

  • Baseline understanding of the principles of technology

  • Requirements Analysis experience

What would be nice to have:

  • Project management or product owner experience a plus

This role is not eligible to be performed in Colorado, California, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.


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