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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
    9
  • Courageous
    7
  • Innovative
    10
  • Strategic
    8
  • Trustworthy
    9
  • Enthusiastic
    7
10
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver

Benefits

  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

Create Together

Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

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Responsibilities

Requisition ID R-10243151 Date posted 12/01/2021 City Indianapolis State/Region Indiana Country United States

What does a great Customer Service Rep, Level II do?
• Work closely with clients to understand their needs, build partnerships, and drive improvements.
• Contribute to a collective, effective, and positive team.
• Work with internal stakeholders to implement new projects and ensure all client needs are taken care of
• Able to work with multiple clients spanning the U.S.
• As a CSR, Level II, you can look forward to learning and understanding multiple clients from the Financial Institutions industry while learning multiple business communication avenues within Output Solutions

Basic Qualifications for Consideration:
• Requires ability to communicate concerns and expectations in a concise manner, both written and verbal
• Requires good organizational skills, ability to multi-task and maintain an even-handed approach with clients and internal contacts while working with continually changing tasks in a fast-paced environment.
• Excellent PC skills with detailed use of Word, Excel and PowerPoint a must.
• Must have the ability to multi-task and change direction as needed.


Preferred Skills, Experience, and Education:
• Preferred Bachelors Degree or equivalent (experience can offset degree)
• Required Client Service experience
• Ability to learn quickly without continued supervision
• Knowledge of systems used in banking is a plus

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