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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
    9
  • Courageous
    7
  • Innovative
    10
  • Strategic
    8
  • Trustworthy
    9
  • Enthusiastic
    7
10
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver

Benefits

  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

Create Together

Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

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Responsibilities

Requisition ID R-10222076 Date posted 11/28/2021 State/Region Illinois

This job is located in Chicago.

What does a phenomenal Sales Support Specialist do?

As a phenomenal Sales Support Specialist, you will enjoy a team dynamic as well as working through requests on their own while multi-tasking. This position is the cornerstone for getting leads to the sales team in the quickest yet most accurate way possible. It requires an individual with excellent time management, focus on detail, and the ability to coordinate and complete multiple priorities in an expedient manner while being personable. We need an on the fly problem solver as we quickly process phone calls and email requests. You will learn how to analyze competitor processing statements which will employ your math skills and Excel knowledge. This is a great steppingstone into the credit card processing industry with growth for yourself possible within a Fortune 500 company.

Are you interested in encouraging happy customers with an ability to efficiently and quickly assist the customer while making accurate decisions? If so, this is the role for you!

To be successful in this role, we need you to:

  • Have a strong sense of urgency
  • Possess a fanatical attention to detail
  • We need you to have a high level of autonomy, initiative, collaboration, creativity, resourcefulness, reliability and diplomacy
  • Have a strong goal orientation and desire to continuously learn and improve your skills and knowledge
  • Have the ability to effectively communicate and engage customers via phone and email.

Basic qualifications for consideration:

  • 2+ years’ experience in a Customer Service role
  • Experience in MS Office: Excel, Word and Outlook.
  • High School Diploma or Equivalent

Preferred qualifications for consideration:

  • Proficient at mathematics
  • Great interpersonal communication, comfortable talking with all levels of management, friendly and outgoing personality with a customer service approach.
  • Salesforce CRM experience is a plus

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.


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