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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
  • Courageous
  • Innovative
  • Strategic
  • Trustworthy
  • Enthusiastic
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver


  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

Create Together

Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

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Requisition ID R-10222895 Date posted 03/11/2021 City Hazelwood State/Region Missouri Country United States

Production Supervisor-2nd shift

Work Schedule Hours: 2:00pm – 11:00pm, Monday-Friday with Overtime as Needed or Mandatory During Peak Season Including Weekends.

What does a great Production Supervisor do?

As a Production Supervisor, you will be responsible for supervising the efficient performance and training of staff in all phases of encoding to ensure standards of quality, statement processing and all associated activities. You will supervise a Production team in a fast pace, secure, and deadline driven environment. You and your team will be supporting production for many of the largest financial institutions, loyalty programs and healthcare providers in their respective industries. In this hands-on supervisory role, you will oversee areas of production such as mail insertion and mail sorting based on USPS guidelines. You will also assist your team in continually enhancing production processes to ensure the delivery of world class service to our clients. Manage the production workflow to ensure deadlines are met. This includes making necessary adjustments to staffing and equipment utilization to meet deadlines. Manage quality at the source with focus on ensuring the team is following all processes and procedures. Participate in planning meetings to determine the scope and objectives required to meet daily production schedules. Develop the production team to increase productivity, knowledge and achieve the highest quality for our customers. Monitor KPI metrics and report on them daily

Basic Qualifications for Consideration:

  • High School diploma required

  • 3-5 years of mail processing experience (1st Class and Marketing)

  • 5 years or more of management/supervisory experience

  • Scheduling and planning skills

  • Self-motivation to meet deadlines

Preferred Qualification for Consideration:

  • Associates Degree or some college experience

  • 5+ years management experience

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.  We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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