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Data Center Hardware Technician (second shift)

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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.


Requisition ID R-10335129 Date posted 07/10/2024 End Date 08/31/2024 City Duluth State/Region Georgia Country United States Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Data Center Hardware Technician (second shift)

What does a successful Data Center Hardware Technician (second shift) do at Fiserv?

In this role you will provide world class onsite data center support for Fiserv’s systems engineers, architects and supporting vendors. You will be crucial in providing tactical implementation of IT solutions in accordance with Fiserv’s data center operations program standards. This role will also provide value by composing documentation and regular process updates based on Manager and Director feedback.

What you will do:

  • Physically rack and stack servers and network equipment according to layout diagrams and  specifications
  • Perform cable installations, including routing, terminating, and managing structured cabling systems
  • Install and maintain data servers and network equipment
  • Support vendors and engineers with upgrades, including CPU’s, memory and network cables
  • Perform routine production and non-production administration, monitoring, and troubleshooting of IT hardware as well as provide escalation level support to remote offices
  • Work with data center specific trade tools
  • Maintain detailed records of installations, configurations, and maintenance activities
  • Train on dayshift and overnights before moving to your regular shift which will be 1pm-11pm Sunday-Wednesday

What you will need to have:

  • 4+ years of experience working in a 24x7-365 data center or relevant training
  • Highschool diploma or equivalent

What would be nice to have:

  • DCCA or other industry recognized data center certification
  • Demonstrated administrative capacity to translate current and new business requirements into operational process
  • Familiarity with ITIL V3 and change management principles
  • Experience with Microsoft Office 365 (Excel, Teams and SharePoint)
  • Associate's degree in computer networking or a similar field

Important info about this role:

  • Must be able to lift 50 pounds and climb ladders while working at heights of 6 to 12 feet and stand on your feet for the majority of your shift
  • Occasional local travel of up to 10% may be required  
  • Must be willing to work flexible hours, including nights, weekends, and holidays, as needed to support 24/7 data center operations
  • All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.


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