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Director, Professional Services Sales, Biller Solutions

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As an influential Sales Leader, you will drive toward expanding Fiserv market share through the execution of solutions-based, value-driven, sales activities with existing and prospective clients. Fiserv sales teams have the courage to do what's right, demonstrate focus and work ethic, and are results oriented. The first and most important value at Fiserv is to do the right thing, so that's why our teams are tasked with operating with integrity and ethics. Everything we do has its roots in our vision, mission and values. If this sounds like you, start the process to Find your Forward on the Global Sales team with Fiserv!

Success Profile

Success Profile Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate for a Sales career at Fiserv.

  • Achiever
  • Competitive
  • Results Driven
  • Strategic
  • Proactive
  • Trustworthy
  • Leadership
  • Good Listener
  • Confident
  • Communicator
  • Problem Solver
  • Persuasive
  • Team Player
  • Skilled Presenter

My favorite thing about working at Fiserv is the people. My onboarding experience was the best I have ever had! I felt welcomed and knew I could reach out to anyone for help. Fiserv knows how to take care of their associates.

Dale Dockter, Client Partner, Credit Union Solutions

I love working with our clients and being part of such a large company. The benefits are great especially the Fiserv employee stock plan -- the stock performs! I have loved watching my clients grow as financial institutions as a result of utilizing our products and services. I cherish the relationships that I formed with those folks. They are not only my clients, but they are truly my friends.

Robin Guseman, Sales Executive

The reality of being here is so far over and beyond what my expectations were. I just feel empowered when I get out of bed every day. I didn't have a background in finance or banking or anything along these lines. But that really wasn't necessary. It's really an enterprise sales environment, which means that the responsibility is not solely on my shoulders to sell or to work the process from start to finish. Our work creates an environment where I’m a part of a think-tank to deliver solutions – that is just a fantastic experience.

Jason Hughes, Senior Inside Sales Executive

Benefits & Well-Being

  • Health / Medical / Vision

    Standard for all associates

  • Stock Purchase Plan

    When Fiserv performs well, so does your financial health

  • Health and Wellness

    Programs that help promote a positive work environment

  • Flex Time / Working Arrangements

    Work from home full/part time, virtual opportunities & more

  • Tuition Reimbursement

    To encourage associate professional development

  • Recharge & Refuel

    A time off policy that encourages you to maximize well-being


Requisition ID R-10103700 Date posted 12/19/2018 City Dallas State/Region Texas Country United States Additional Locations Dallas, Texas; Remote, Alabama; Remote, Arizona; Remote, Arkansas; Remote, California; Remote, Colorado; Remote, Connecticut; Remote, Delaware; Remote, District of Columbia; Remote, Florida; Remote, Georgia; Remote, Hawaii; Remote, Idaho; Remote, Illinois; Remote, Indiana; Remote, Iowa; Remote, Kansas; Remote, Kentucky; Remote, Louisiana; Remote, Maine; Remote, Maryland; Remote, Massachusetts; Remote, Michigan; Remote, Minnesota; Remote, Mississippi; Remote, Missouri; Remote, Montana; Remote, Nebraska; Remote, Nevada; Remote, New Hampshire; Remote, New Jersey; Remote, New Mexico; Remote, New York; Remote, North Carolina; Remote, North Dakota; Remote, Ohio; Remote, Oklahoma; Remote, Oregon; Remote, Pennsylvania; Remote, Rhode Island; Remote, South Carolina; Remote, South Dakota; Remote, Tennessee; Remote, Texas; Remote, Utah; Remote, Vermont; Remote, Virginia; Remote, Washington; Remote, West Virginia; Remote, Wisconsin; Remote, Wyoming

Join Us! Fiserv has been named to FORTUNE® magazine’s 2018 list of World’s Most Admired Companies. This is the third consecutive year the company has been named to the list, which is a definitive benchmark of corporate reputation.

"Our people are the foundation upon which this recognition is based and I'm very proud of their commitment to client excellence. Their dedication to serving our clients each day is what makes Fiserv one of the most admired companies in the world." - Jeffery Yabuki, President and Chief Executive Officer

This role can be remote and located anywhere within the United States.

Position Purpose

The Director, Professional Services Sales in Biller Solutions is responsible for the sales of custom IT professional services including consulting, IT application development & maintenance, IT testing services, website optimization, etc.   Fiserv Biller Solutions customers include large corporations in five segments including Utilities, Healthcare, Insurance, Telecommunications, and Banks. This involves selling services into existing Biller Solutions customers, creating sales campaigns, pipeline development and the achievement of a sales quota.  This is a unique opportunity where you will be able to build your own territory and team from the ground up. You will focus on selling and delivering client facing software development engagements directly to our clients.

Basic Qualifications for Consideration:

  • 5+ years sales experience within a structured sales environment utilizing a professional services sales engagement methodology with strong understanding of technology related fields.  Enterprise sales experience strongly preferred.
  • Self-starter, passionate and energetic individual who thrives in a new business development capacity through face to face meetings and presentations.
  • Must have excellent English communication skills
  • Must have formal sales training
  • Ability to travel 40%

Additional Job Responsibilities:

  • Blend industry expertise and Professional Services / Consulting frameworks with existing PS practices to define a go forward Biller PS framework.
  • Develop and implement plans to achieve long-term strategic objectives that drive the company forward.
  • Develop and execute long and short range sales plans to meet and exceed sales objectives as established by the Sales Director.
  • Coordinate pricing and develop and present client proposals and presentations that effectively communicate the Fiserv value proposition.
  • Coordinate with legal resources internally in the negotiation of new agreements with prospective clients
  • Coordinate with legal resources internally in the negotiation of new agreements with prospective clients
  • Support integrated sales efforts by facilitating cross-sell opportunities with Fiserv clients inside and outside of Biller Solutions.
  • Exceed expectations using clear logical communication and by acting as a strong senior leader in client interactions. 
  • Leverage past experience and strong communication skills to collaborate effectively with clients.
  • Ensure that quality targets are meaningful, clearly communicated, monitored and achieved.
  • Remain focused on long-term goals when executing against short-term objectives.
  • Consult to understand how the business works and create innovative strategies to grow business or increase efficiency. 

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