You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.
Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.
- Socially Conscious
- Results Driven
Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
Fuel Your Life Wellness Program
Resources to elevate your well-being
401(k) and Employee Stock Purchase Plans
When Fiserv performs well, so does your financial health
Employee Resource Groups
Celebrating inclusion in the workplace
Paid Time Away
Providing the time off to manage personal needs
Your Career and the Culture at Fiserv
We are #FISVProud!!
Associate Experience: Hear from Veterans of the Armed Services
Start Date: December 6, 2021
Pay:$15.75 an hour - 17.00 an hour based on experience
Schedules are all CST*: *6:00 am – 2:30 pm, 7:00am – 3:30pm, 8:00am – 4:30, 8:30 am – 5:00 pm, 9:00 am – 5:30pm, 3:30 pm – 12:00 am, 10:00 am – 6:30 pm, 11:00 am – 7:00pm, 3:30 pm – 12:00 am, 11:30pm – 8:00 am
What does an outstanding Contact Center Associate do?
You will take inbound calls from banking and merchant customers, answer questions, assist with researching and resolving issues. We want our customers to receive a WOW experience. We want someone who has the ability to be an active listener and is able to express empathy to the customer. Use your great verbal and written communication skills to provide assistance to our customers. Do you love providing world class customer service in open fun environment? If you answered yes, we want to work with you.
Following the completion of training and a period of time in the position on site, if you meet or exceed performance expectations, you may have work from home flexibility. As a work from home flexibility worker, you should be able to effectively operate a computer-based phone system and have medium to high proficiency with Microsoft Outlook, Excel and Web browsers such as Chrome and Internet Explorer, etc. You’ll also need to be comfortable entering information into appropriate computer databases. Supporting our clients will also be a fun part of your job!
As a Customer Service Associate, you can look forward to:
PEOPLE who are caring and friendly and want you to succeed
Great CULTURE, Team environment that is fun, encouraging and engaging.
Taking PRIDE in what we do!
Basic requirements for consideration:
One year call center experience
Work experience with internet navigation and technology.
Experience with an online bill pay service.
Strong work tenure with previous roles lasting a year or more.
Experience working in a metric driven environment.
Fiserv offers a competitive compensation and benefits program including:
***$1000 Progression bonus!! Ask your recruiter about details.***
$15.25 per hr. - 17.00 per hour based on experience
*5-12% Shift differential for eligible hours worked evenings and weekends*
Medical/Dental/Vision Coverage (eligible on your first day of employment), On site cafeteria, Unlimited free beverages, Tuition Reimbursement, casual dress environment, Lucrative paid time off program.
Pre-employment background, credit, and drug test are required.
Learn more about Fiserv:
Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.
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