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We are seeking self-motivated, collaborative, intellectually curious professionals with a strong work ethic to join our team. Our "grow from within" philosophy will prepare you for your next career move within Fiserv. Our Finance department has a tremendous success record and is high profile, interfacing and influencing at the highest levels. You must have influential communication skills with an ability to efficiently communicate the finance story. Our Finance leaders constantly guide our business to increase profitability. Requirements for consideration may include; a Finance or Accounting related degree, Finance/Accounting experience, highly effective data analysis skills, modeling experience is a plus with high proficiency in Excel.

  • Full-Time
  • Financial Analyst, Staff Accountant, Sr. Financial Analyst, Sr. Staff Accountant, Manager and Director.
  • 10-25%, varies by role
  • Glassdoor: 64%

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate for an Accounting & Finance career at Fiserv.

  • Communicator
    9
  • Influential/Persuasive
    10
  • Courageous
    7
  • Results Driven
    9
  • Deadline Oriented
    9
  • Versatile
    8
10
  • Achiever
  • Analytical
  • Focused
  • Leadership
  • Problem Solver
  • Strategic
  • Technologically Savvy
  • Detail Oriented

Benefits

  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

Responsibilities

Requisition ID R-10276352 Date posted 06/23/2022 City Coral Springs State/Region Florida Country United States Additional Locations Marietta, Georgia

As a Senior Collector, you will be:
• Responsible for servicing Fiserv internal and external customers via manual and automated dialing, resolving customer issues and collections of unpaid consumer debt in a fast pace call center environment.
• Assigned consumer debt inventory and be held accountable for collection performance based on departmental assigned targets.
• Collecting accounts in compliance with applicable regulations and internal performance standards to achieve a pre-set goal objective.
• Utilizing multiple systems to determine best course of action when serving a customer’s account.
• Detailing all discussions and actions in collections system or database.
• Completing special projects as assigned.

Qualifications:
• High school graduate or equivalent
• Minimum of 1-3 years customer service experience preferred
• Strong verbal skills along with a professional telephone manner
• Knowledge of applicable regulations preferred
• Highly motivated by individual performance and compensation
• Familiar with computers
• Command of required language(s).

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.

This role is not eligible to be performed in Colorado
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