As a Senior Collector, you will be:
• Responsible for servicing Fiserv internal and external customers via manual and automated dialing, resolving customer issues and collections of unpaid consumer debt in a fast pace call center environment.
• Assigned consumer debt inventory and be held accountable for collection performance based on departmental assigned targets.
• Collecting accounts in compliance with applicable regulations and internal performance standards to achieve a pre-set goal objective.
• Utilizing multiple systems to determine best course of action when serving a customer’s account.
• Detailing all discussions and actions in collections system or database.
• Completing special projects as assigned.

Qualifications:
• High school graduate or equivalent
• Minimum of 1-3 years customer service experience preferred
• Strong verbal skills along with a professional telephone manner
• Knowledge of applicable regulations preferred
• Highly motivated by individual performance and compensation
• Familiar with computers
• Command of required language(s).

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.