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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.

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Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

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Associate Experience: Hear from Veterans of the Armed Services

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Requisition ID R-10227485 Date posted 11/28/2021 City Clonskeagh State/Region Dublin Country Ireland Additional Locations Basildon, Endeavour Drive; Nuremberg, Germany

About Fiserv

Fiserv is a global provider of financial services technology. Our clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers. More information at the footer.

We are currently seeking to hire a Technical Solutions Consultant, to join our team to be part of our next generation of commerce infrastructure, services and analytics to support continued growth and customer delight.

What does a Technical Solutions Consultant do?

As a Technical Solutions Consultant within the EMEA Solutions and Implementation Team, you will provide enterprise – level sales consultation with clients to proactively drive value-based technical solutions and capabilities. Success in this role will help to boost competition displacement on strategic sales engagements. You will also have the ability to influence product development leadership on the enterprise-level innovation roadmap strategy. Through thought-leadership, and technical-excellence in the sales and, hand off, to delivery of complex solutions encompassing multiple products and services, you are driving the overall success of Fiserv.

To be successful in this role, you will:

  • Identify, document and resolve any internal or external barriers to success (technical, resource, etc.).
  • Assist Product Leaders with business guidance, consultative direction, and knowledge development.
  • Development of value-based proposals and technical architecture of proposed solutions; document proposal of solution including technical design, potential implementation phases and work streams.
  • Facilitate internal and external technical customer meetings to validate discovery and solutions, ensure smooth transition to servicing teams, and maintain consistent communication and messaging.
  • Where applicable lead customers through detailed software demonstrations.
  • Gather and socialize within the organization the voice of client feedback to improve the customer experience and advise future product development.
  • Review and confirm proposed solutions to ensure client technical requirements are aligned.
  • Complete required deal forms with technical specifications for solution set.
  • Facilitate technical discussions between product, platform specialists, sales, and client representatives.
  • Examine and interpret platform specifications to address client requirements.

Qualifications for consideration:

  • 5+ years of experience in technical support, implementation, and/or product development with strong consultative and strategic sales support skill sets.
  • 5+ years of experience in electronic and POS payments services and technology solutions. Familiar with functions of hardware, software, and network systems.
  • Demonstrated ability to speak to a spectrum of innovative solutions to shared Merchant/Issuer business needs and emerging market trend.
  • Ability to travel 40%.
  • Bachelor’s degree in engineering or science discipline desirable.
  • Fluent written and spoken English, with a second language such as German preferable.

The merger agreement under which Fiserv acquired First Data has crafted one of the world’s leading payments and financial technology providers. We offer leading technology capabilities that enable a range of payments and financial services, including account processing and digital banking solutions; card issuer processing and network services; e-commerce; integrated payments; and the Clover™ cloud-based point-of-sale solution.

Benefits of working with us:

Working in a team and company of very connected and supportive colleagues, one our employees describe as professional and fun, with a real team atmosphere.

We offer very competitive salaries, performance related bonuses, attractive pension and healthcare plans; life assurance, enhanced annual leave, excellent family leave options, Global Recognition systems, employee recognition programme. Outstanding learning, development and career opportunities.  

Other benefits include TaxSaver Travel and Cycle to work schemes.

Your wellness is very important to us, we have huge range of Employee Wellness options such as; Employee Assistance and Live Well Programme, wellness activities, Internal social and networking committees across a range of topics and groups; plus lots more.

If you feel this is a good fit for your experience, expectations and culture, we invite you to apply through the link below. All applications will be assessed and suitable candidates will be contacted further.

More about Fiserv:

Learn more about Fiserv: Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.

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