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Responsibilities

Requisition ID R-10214399 Date posted 12/14/2020 City Clonskeagh State/Region Dublin Country Ireland

Production Support Engineer (PL/SQL)

Fiserv is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. Fiserv is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.

Fiserv’s Product Development, Client Solutions and Technology functions are responsible for innovation and advancement of our technology solutions across all of our client segments, and make a critical contribution to ensuring that Fiserv retains its position as a leading technology innovator. Our Product Development teams are responsible for end-to-end ownership of the product life cycle. Our Client Solutions teams deliver global solutions and expertise that make commerce possible. Our Technology teams develop a wide range of applications and solutions that enable next-generation commerce and create the infrastructure of the global commerce ecosystem. They also ensure that our data remains secure through their work in cyber-security


This role is at the heart of the Production Support Development team, supporting our Global Acquiring platform and we are looking for a high calibre Production Support Engineer with the ambition, drive and technical capabilities to help directly influence the evolving payments industry.  As a Production Support Engineer in this team, you’ll have a great opportunity to understand the workings of the full platform and be expected to provide effective, timely solutions to production issues. To do this our Production Support Development Team must understand the existing functionality in the platform as well as learning about the new features being added in each release.


We offer you the chance to work in an agile environment within a small team where frequent & fast-paced demands will mean you’ll see the impact of your work almost immediately.  You will among other things be involved in

  • Implementing and unit testing code fixes for our service platform.
  • Collaborate directly with all development, operational and client facing teams
  • Develop your skill set across a range of technologies in a complex and challenging environment
  • Building expertise in specific domain areas and mentoring colleagues
  • Provide out of hours support for our service platform as required.

You have great passion for programming with a keen focus on quality and detail. As a Support Engineer you are also analytical and genuinely interested in understanding the whole tech stack. Other technical skills include:

  • 5+ yrs PL/SQL & Oracle Programming experience
  • Good working knowledge in database design and modelling
  • Advanced SQL coding and performance tuning skills.
  • Data Warehousing, ETL processes and reporting solutions.
  • Unix Scripting
  • Java programming experience beneficial
  • Familiar with Web Service ,REST and SOA principles

The ideal person will not only be up to speed with the technical requirements but will be able to demonstrate the following important behaviours:

  • Team Focused
  • Analytical & Solution Orientated
  • Strong Priority Setting
  • Attention to Detail
  • Time Management
  • Customer Focused

To reward your hard work we offer a competitive basic salary with a number of benefits including; Annual Bonus, Share Scheme, Annual Paid Holiday, Health Insurance, Life Assurance, TaxSaver Commuter Scheme and Cycle to work scheme. We also offer the chance to work and benefit from the development and career progression of a global industry leading business that has the feel and hunger of a start-up.

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