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Director, Product Management - Merchant Lending

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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the seventh consecutive year.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
  • Courageous
  • Innovative
  • Strategic
  • Trustworthy
  • Enthusiastic
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver

I am about to complete a decade working at Fiserv and have grown from a Customer Service Associate to a Project Management Team Lead traversing through diverse roles. This was only possible because Fiserv cares for its associates, recognizes employee potential and offers mobility and growth options. I truly feel proud to be associated with an organization that invests in its employees relentlessly and provides a fertile ground to bloom one’s career.

Mrinal, Project Management Analyst

When you think of all of the real-life applications of the financial services, you pay your bills online, through your mobile phone, and you send money through your phone. When I’m online and doing my bill pay, it is so pleasant to recognize a real Fiserv product in a customer’s hands. It’s so fun knowing that you’re involved in helping to bring that service to life.

Schnell, Lead Pricing Strategist

As a product marketer, a lot of my responsibility is around the go-to-market activities of a new or existing product. Our goal is to increase awareness of the product; make sure that we’re educating our clients about the value, why they should get it, how is it going to help their end-users. We attend tradeshows, produce collateral, brochures, PowerPoints and anything we need to enable our sales team to talk to clients about our products. Developing these solutions really helps us think outside of the box and expand ourselves beyond what we thought we could do or even come up with. Seeing it all come to life is very awesome and impactful.

Shirra, Director, Product Marketing


  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

Create Together

Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

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Requisition ID R-10205421 Date posted 10/23/2020 City Chicago State/Region Illinois Country United States of America Additional Locations Alpharetta, Georgia; Frisco, Texas; Jersey City, New Jersey; Jersey City, New Jersey; New York, New York; Sunnyvale, California; Sunnyvale, California

What does a great Director, Product Management do?

If you are passionate about helping small and medium businesses grow and prosper, consider joining a team that is developing innovative financing solutions designed for our growing base of 1.5M merchants. The retail experience continues to evolve and our business clients need flexible financial services to fund growth while transforming the retail operations to gain a digital edge.  Today, more than ever, merchants need real-time financing solutions to restore economic growth during these unprecedented times.

As a Director of Product Management, you will define and execute our product strategy for a portfolio of innovative merchant cash advance and SMB financing solutions through digital channels.

As a Director, Product Management, you can look forward to:

  • Understanding the market needs, players, trends and opportunities in alternative financing solutions

  • Help set the product strategy for Clover Capital and our ecosystem of merchant –focused financial solutions

  • Defining and creating the ideal digital direct user experience for merchants with integration to existing dashboards

  • Defining and prioritizing features, flows and business requirements to streamline and automate manual processes

  • Working with other product teams, legal, compliance, vendors and operations to ensure alignment

  • Partnering with technology to determine integrations and processes required to deliver a cohesive experience

  • Working with product marketing, business development/sales to drive product sales

  • Analyzing impact of different features and monitor KPIs on product performance and profitability

  • P&L responsibility for merchant cash advance and business financing solutions

You’re the kind of person who:

Has an understanding of the full product management and delivery lifecycle with expertise in digital business lending. You have the ability to understand complex technology and platform constraints but come up with creative solutions. You have a broad general management mindset and strong business and analytical acumen. You have the ability to work and influence in a cross functional environment. You have outstanding presentation and communication abilities. You are a self-starter with the ability to independently prioritize and get results in an ambiguous/fast paced environment.  You have a track record of successfully launching and growing products.

Basic qualifications for consideration:

•Minimum 5 years of experience in Product Management

•Experience successfully launching and growing business financing solutions

•Bachelors degree

•Ability to travel up to 20%

Preferred qualifications for consideration:

  • Minimum 2 years of experience in revenue based financing or merchant cash advance

  • Experience in business lending, payments or retail credit

  • Management experience developing and building high performing product teams

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT).

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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