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Responsibilities
What does a successful DNA/tMagic Implementation Consultant do at Fiserv?
The tMagic Implementation Consultant will support the Account Processing Group that implements our DNA core solution. We are looking for a self-motivated individual who will assist clients with training, workflow assessment, account reconciliation and implementation of DNA and the tMagic teller capture system. The goal is to ensure all aspects of DNA core functions are easily transitioned, while we prepare the client to manage their system independently. You will also be expected to provide recommendations and consultation to an existing client who has engaged our expertise for professional service engagements.
This is an exciting opportunity for someone to install and configure one of the top core banking platforms in the industry! The right candidate will work closely with clients and internal stakeholders to ensure delivery/implementations and provide the outstanding solutions for the clients’ needs.
What you will do:
• Configure, Implement, and Train on the tMagic teller capture module
• Assess each client’s current teller transaction process and accounting requirements to develop and implement the new tMagic teller capture process.
• Review current teller transaction forms and determine if new forms are necessary.
• Create forms definition file to support the scanning of transaction documents and set up each form in forms studio
• Create associate Trans-code rules
• Conduct tMagic Process overview session and reconciliation workshop
• Set up and support GL mapping related to deferred Review EWS settings in Central Admin, Create EWS test decks
• Test to ensure correct responses are returned for EWS test decks
• Send EWS test decks to cliento Create XML file and SWAP translation file
• Review and set up when necessary associated keys in central admin
• Test SWAPS to insure all is working prior to client set up
• Set up Commercial Deposit processing for high volume clients and review database to ensure all settings are in place
• Work with IP Vendor to insure OSI Standard POD file meets all required specifications
• Conduct On-site Memo Fund Process and Reconciliation Workshops
• Manage the Pre-Conversion routine with the client ensuring complete understanding of tMagic process, transaction flow and both outgoing Cash letter and GL account reconciliation.
• Work with project milestones or with the other Opens Solutions assigned tasks to assure that all applications interact according to specifications.
• Implement, train & support accounting / reconciliation processes and workflows as needed.
• Identify, analyze and document improved procedures to facilitate and ease the conversion & reconciliation process.
• Work with Development area to identify processes to enhance the tMagic application, including specifications and perform testing.
• Manage Post-Conversion, reconciliation support.
• Regularly identify and document any enhancement specifications regarding requirements for any core software new functionality & features.
• Adhere to company Service Level Agreement guidelines.
What you will need to have:
• Bachelor’s degree or higher in Business or equivalent experience, or equivalent combination of education & business experience.
• 5+ years' experience in a Financial Institution or equivalent working in an Operations Center at a Bank or Credit Union with expertise in either Lending, Deposit Processing (including both front & back-office environments) or accounting areas.
• Solid knowledge of Accounting Procedures required
• Excellent Written & Verbal communication skills
• Experience with SQL
• Prior experience with training and presentations
Subject Matter Expertise in at least one of the following areas:
• Accounting\Accounting Daily Operations
• Experience with back-office processing, including file exception processing and items processing
• Accounting\Finance Daily Operations
• Experience with DNA core processing system tMagic, Central Admin, and Forms studio components of teller capture is a plus
Travel Required: 30-40%, may include weekend and holidays
Benefits
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Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
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Fuel Your Life Wellness Program
Resources to elevate your well-being
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401k, Employee Stock Purchase Plans and Incentives & Bonuses
When Fiserv performs well, so does your financial health
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Employee Resource Groups
Celebrating inclusion in the workplace
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Paid Time Away
Providing the time off to manage personal needs
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