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Job Title

Enterprise Resiliency and High Availability Architect

About your role:
As an Enterprise Resiliency and High Availability Architect, you will architect and implement high availability solutions for critical FIG platforms to minimize downtime and ensure uninterrupted service as well as develop and optimize active-active and active-passive failover strategies for rapid recovery and minimal disruption.

You will integrate resiliency patterns (load balancing, clustering, geo-redundancy) into application and infrastructure designs and define & enforce Recovery Time Objective (RTO) and Recovery Point Objective (RPO) targets, leveraging automated dashboards for compliance.

You will eliminate single points of failure across systems, networks, and data pipelines through proactive design and collaborate with product engineering teams to implement real-time monitoring and alerting for HA components.

You will lead multi-region failover drills and resiliency simulations to validate readiness for large-scale disruptions and leverage predictive analytics and AI-driven insights to identify resiliency gaps and recommend proactive measures.

You will ensure regulatory and client SLA compliance for HA and DR strategies as well as maintain and continuously improve disaster recovery plans, documentation, and control mechanisms.

You will provide leadership during crisis events, activating recovery procedures and coordinating cross-functional response.

What you will do:

• Train teams on resiliency and DR protocols to ensure organizational readiness.
• Stay ahead of industry trends, integrating best practices and emerging technologies into resiliency strategies.
• Have hands-on experience with HA technologies such as clustering, replication, load balancers, and distributed systems.
• Possess knowledge of cloud-native resiliency patterns (e.g., AWS/Azure multi-region deployments, Kubernetes HA configurations).
• Own data replication and synchronization strategies for mission-critical financial systems.
• Support HA and DR objectives with expertise in performance tuning and capacity planning
• Use experience with automation frameworks (e.g., Terraform, Ansible) for HA and DR deployments.
• Lead with familiarity observability tools (e.g., Prometheus, Grafana) for resiliency monitoring.

Experience you will need to have:

• 6+ years of experience architecting, designing, and operating highly resilient, distributed systems in hybrid environments (on-prem + cloud).
• 2+ years of experience leveraging data analytics for resiliency insights and decision-making.
• 2+ years of experience creating executive-level reporting on recovery metrics and progress.
• Bachelor's degree in computer science, Information Technology, Information Systems, or a related field (or foreign equivalent degree) or equivalent work experience.

Experience that would be great to have:

• AWS Certified Solutions Architect – Professional – Ability to design highly available, fault-tolerant architectures in AWS.
• Microsoft Certified: Azure Solutions Architect Expert – Proficiency in building resilient, multi-region solutions in Azure.
• Certified Kubernetes Administrator (CKA) – Skills in deploying and managing HA containerized environments.
• Knowledge of regulatory requirements and industry standards related to disaster recovery
• Certified Business Continuity Professional (CBCP) – Expertise in continuity and disaster recovery planning.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

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Salary Range

$87,000.00 - $146,400.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.