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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
    9
  • Courageous
    7
  • Innovative
    10
  • Strategic
    8
  • Trustworthy
    9
  • Enthusiastic
    7
10
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver

Benefits

  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

Create Together

Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

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Responsibilities

Requisition ID R-10250201 Date posted 01/26/2022 City Alpharetta State/Region Georgia Country United States Additional Locations Berkeley Heights, New Jersey; Hagerstown, Maryland; Hagerstown, Maryland; Hagerstown, Maryland

What does a great Senior Director of Product Commercialization for one of our Joint Ventures do?

You will direct and coordinate activities related to Channel Commercialization and Sales Training. You'll use your passion and experience for leading change and inspiring teams to deliver an integrated and high-quality product offering to the JV through a thorough understanding of JV, channel and market needs. Partnering closely with product and technology, you'll understand the lifecycle, roadmap and benefits across a range of SMB and CMM product offerings, including devices and terminals, gateways and platforms. As a key point of contact for the bank partner, you'll serve as a liaison into the Fiserv people, platforms and program offerings.

In this role, you can expect to:

  • Manage a product commercialization and full socialization to the channel partner. Including pricing and contract negotiations with legal and finance partners.
  • Partner closely and effectively communicate with Fiserv product leads, sales leadership, DSR and training to understand roadmaps, functional impact to existing and new Fiserv product, and share that information to our internal customers / stakeholders frequently
  • Synthesize feedback from these partners and relay details back to the Fiserv product teams, and complete the feedback loop in future meetings with the partners
  • Educate and enable sales and sales leadership on Products, feature sets, and enhancements and work with Fiserv product and engineering teams to determine market and product impact.
  • Communicate and share sales, revenue and penetration results as it pertains to Fiserv products and services with sales and product leadership
  • Create ongoing training strategy with sales and training leadership to ensure sales is staying informed on new and improved product.
  • Understand the competitive landscape and develop and deliver training addressing the needs of the client and sales.

If you're very comfortable speaking to large audiences (~200+) with unmatched excitement and enthusiasm, virtually and in-person, as well as with smaller more intimate sessions with senior team members; if you're known as an exceptional communicator- verbally and in writing- in a very structured, high-energy format, we want to hear from you.

If you can structure updates at a macro-level and dive into the micro details; if you're comfortable working with internal and external partners; engaging audiences of varying levels within the organization (e.g. support staff teams, vendors, and channel leads)- this could be the next step in your career.

You're the kind of person who can:

  • Execute with poise and presence – with the personal authority, confidence and integrity to make a positive impact and provide counsel and advice at the highest level.
  • Bring together key elements of strategy, vision, communications, training, and standards to drive a culture of excellence across the organization.
  • influence through fact-based analysis and decision-making

Basic Qualifications for Consideration:

  • 8+ years in sales, leadership, marketing and/or product leadership roles
  • Experience in software and hardware products; payments is a plus
  • Sales Training or Product Commercialization experience
  • BA/BS in related field; MBA preferred

Learn more about Fiserv: 

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options. 

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.  

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.  

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.  

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.  

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the eighth consecutive year, we are committed to excellence and purposeful innovation. 

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  

Explore the possibilities of a career with Fiserv and Find Your Forward with us. 

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.

This role is not eligible to be performed in Colorado
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