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Our software engineers at Fiserv bring an open and creative mindset to a global team developing mobile applications, user interfaces and much more to deliver industry-leading financial services technologies to our clients. Our talented technology team members solve challenging problems quickly and with quality. We're seeking individuals who can create frameworks, leverage developer tools, and mentor and guide other members of the team. Collaboration is key and whether you are an expert in a legacy software system or are fluent in a variety of coding languages you're sure to find an opportunity as a software engineer that will challenge you to perform exceptionally and deliver excellence for our clients.

  • Full-time
  • Entry, Mid, Senior
  • Yes (occasional), Minimal (if any)
  • Glassdoor: 64%

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate for a Software Engineer career at Fiserv.

  • Critical Thinker
    10
  • Technologically Savvy
    9
  • Analytical
    8
  • Collaborative
    8
  • Deadline Oriented
    9
  • Problem Solver
    8
10
  • Goal-oriented
  • Communicator
  • Team Player
  • Strategic
  • Creative
  • Results-driven
  • Productive
  • Inventive

Benefits

  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

Responsibilities

Requisition ID R-10237162 Date posted 12/01/2021 City Alpharetta State/Region Georgia Country United States Additional Locations Remote, Illinois

Fiserv's Commerce Hub team has a Quality Assurance Engineering Manager opportunity is to ensure that the delivery is of the best quality, predictable and consistent.

Built to deliver innovation through simple, fast integrations, the Commerce Hub is the most powerful omnichannel platform. With developer-friendly, flexible communication standards, unified APIs, and pre-certified integrations the Commerce Hub reduces development time and accelerates speed to market.

A true single-entry point and intelligent orchestration layer means you now have access to the latest, most popular commerce experiences through your existing infrastructure. With less ongoing maintenance and fewer operational costs, you can focus on creating new ways for consumers to discover and interact with you.

Responsibilities:

A Quality Assurance Manager will work on managing Functional, Integration and Regression testing, independently with senior management and technical groups globally.

Utilization of business, functional and/or technical expertise is needed to effectively develop and execute the test strategy and planning activities.

Functional: Ensure formal test plans are developed and reviewed with all stakeholders to ensure the delivery of quality software applications. Lead and participate in test planning and quality review sessions.  Oversee the writing of test cases/scripts.  Testing may include application, network, system, regression, and user acceptance testing.  Participate in daily calls as needed for ensuring appropriate hands on testing.

Technical:   Engage in activities to include planning, design, scripting, execution, debugging and reporting tasks. Monitor and execute automation test activities for large sized projects. Work with Technical and Business groups to define the scope of testing required.   Research new tools and testing approaches and executes upon/monitoring the implementation of such items. Post test execution activities, include error debugging, reporting needs and internal and external communications.

Basic Qualifications for Consideration:

  • 10+ years of previous senior program or product management and/or relevant consulting or military experience
  • Bachelor’s Degree or equivalent work experience and/or Certifications               
  • Extensive knowledge of information systems elements (hardware, software, and network) and their application to business functions/processes.
  • Knowledge of testing tools, database concepts and MS Office.
  • Firm understanding of the Software Development Life Cycle and methodologies such as Agile /Scrum.
  • Hands on experience testing APIs, RESTful/JSON web services.
  • Must have test automation experience using tools such as QTP/UFT, JMeter, Selenium Web Driver/TOSCA
  • Informed and cognizant of the key processes in the business and the business rules that impact the development and/or implementation of information systems.
  • Drive continuous improvement through all processes, including but not limited to, team standards, test planning, resourcing and test execution, as well as debugging, metric collection, and reporting.

Preferred Skills, Experience, and Education:

  • Experience with payment industry applications a plus.
  • Merchant Payment Processing – authorizations at either point-of-sale or Card-Not-Present (eCommerce/digital), clearing & settlement systems, merchant on-boarding, merchant reporting, fraud/security analytics.
  • Payment Processing for Financial Institutions, specifically for debit cards, loans and/or credit card systems (new accounts, plastics, letters, notifications, preferences, parameter controls, payments, sales, account updates, memos, rewards, fraud, statements, collections, authorizations, chargebacks/retrievals, merchants, settlement, etc.)  Financial services with high-volume, large-scale processing and reporting.

Who We Are:

As Global Business Solution QA team our primary testing coverage includes functional and regression testing of our Gateway Services products. Additional responsibilities include automation of initial manual scripting, performance testing, testing tools support and reporting of test metrics. We leverage leading technologies and processes to achieve comprehensive test coverage and release level reporting. Our products range from internal-facing as well as end consumer facing or business-oriented applications.

Fiserv is an equal opportunity employer!

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