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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
    9
  • Courageous
    7
  • Innovative
    10
  • Strategic
    8
  • Trustworthy
    9
  • Enthusiastic
    7
10
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver

Benefits

  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

Create Together

Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

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Responsibilities

Requisition ID R-10229420 Date posted 01/26/2022 City Alpharetta State/Region Georgia Country United States Additional Locations Austin Exps, TX; Coral Springs, Florida; Coral Springs, Florida; Frisco, Texas; Hagerstown, Maryland; Marietta, Georgia; Omaha - 4444S 94th Street; Omaha, Nebraska; Omaha, Nebraska; Omaha, Nebraska; Omaha, Nebraska; Omaha, Nebraska; Remote, New Jersey; Remote, New York

The business title for this role is Product Management Advisor.

What does a great Product Management Advisor do?

You will be responsible for conception through end of life ownership for a specific product line or product features, including product management, product development and business development.

Using your payments expertise you’ll expand Fiserv digital business with compelling new products, and tools that enable a wide range of partners to build value-added solutions on the Fiserv payment platform.

To be successful in this role, you must have an ability to think strategically while also maintaining close attention to details. You understand the current landscape of payment industry players including issuers, acquirers, processors, gateway providers, ISOs, and payment networks. You’re able to synthesize market trends, customer demands, and company strategy into a roadmap for your product area. In addition, you consistently apply good judgement and data to weigh trade-offs as you evolve your roadmap. You are familiar with payment rules and practices in multiple major countries around the world. You also have deep experience with web and mobile SDK APIs, as well as working with developers. You are able to interpret complex industry standards, and can write detailed user stories and requirements. You have well-honed communications skills, and are comfortable presenting to executives, customers and developers.

As a Product Management Advisor, you can look forward to:

Product Management:

•Imagine, define and document product vison, requirement and effectively communicate to management, business and technical staff.

•Manage, track and report product line or product feature performance throughout its lifecycle including product strategy, product planning and issue prioritization.

•Coordinate product priority decisions in concert with cross-functional teams.

•Coordinate internal and external product communication and information across product line and partner organizations.

Product Development:

•Manage product development process inclusive of product commercialization tasks required to bring product to market.

•Manage product development and improvements including road map and statement of direction across product line.

•Establish and maintain awareness and understanding of customer and market needs.

Business Development:

•Develop business cases to support new product recommendations.

•Manage issues throughout the product development process including problem identification, root cause analysis, and partner communication.

•Act as a primary negotiator between internal departments and clients to resolve issues.

•Serve as product expert and liaison to Sales.

•Consumer interface in the education and enrollment of consumers into the new product programs.

•Represent Fiserv and the product at industry and community events.

•Decisions have direct impact on the end result of the business unit.

•Frequent contact with internal and external customers.

Basic qualifications for consideration:

  • Minimum 5 years of experience in Technical Operations, Project Management or Product Management.
  • Knowledge and experience in building Omnichannel product, card present POS product, solutions for enterprise merchants.
  • Prior experience in negotiations, vendor and/or project management.
  • Ability to travel up to 10%.
  • Payments industry knowledge (for example, ISO/Nexo standards, EMV, Encryption/Tokenization concepts)
  • High School graduate/GED

Preferred qualifications for consideration:

  • Bachelor’s degree in related field
  • 5+ years’ payments related experience preferred.
  • In-depth knowledge of card brand regulations, including PCI.

Learn more about us.

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

The Merchant Joint Ventures and Acquirer Processing business brings to bear the transformative combination of Fiserv and First Data to deliver extraordinary value to merchant customers. One of the foundational strengths of our company is the size and scope of our acquiring processing capabilities. These products and services are widely used by many channels that serve merchants -- both directly and indirectly. With the proliferation of payment providers in the marketplace, we are at the forefront of growth and innovation. Fiserv has established our Acquirer Processing Capability (APC) as a product line and business. The focus of the APC will be to analyze all areas of our acquirer processing products and services to clearly define costs, volumes, and trends across our direct merchant acquiring channels, merchant Joint Ventures, and acquiring partners. In establishing this product line, our goal is to define strategies for growth, innovation, cost-effectiveness, and greater profitability.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT).

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.

This role is not eligible to be performed in Colorado
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