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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies® for the eighth consecutive year.

Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward. Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative
  • Courageous
  • Innovative
  • Strategic
  • Trustworthy
  • Enthusiastic
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Focused
  • Achiever
  • Problem-solver


  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401(k) and Employee Stock Purchase Plans

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

Create Together

Your Career and the Culture at Fiserv

We are #FISVProud!!

Associate Experience: Hear from Veterans of the Armed Services

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Requisition ID R-10218973 Date posted 04/29/2021 City Alpharetta State/Region Georgia Country United States Additional Locations Frisco, Texas

What does a great Director of Program Management do?

The Director of Program Management will build positive relationships and engagement across multiple levels within an organization to provide the successful delivery of business results tied to the most sophisticated projects and programs for multiple business unit portfolios. You may have direct or indirect budget management based on program, project, or release activities.

Your responsibilities will include:

•Management of annual portfolio of projects. Design and develop improvement opportunities to gain efficiencies of product management, deliverables, reporting and training to mature capabilities in service and delivery.
•Align team with Account Processing Solutions Project Management standards, processes, and templates. Collaboration with designated Business Units on PM intake prioritization, options and staffing decisions.
•Responsible for the optimization of talent, measurable goals and accountabilities, driving actionable development plans in alignment with desired proficiencies, and acquiring talent through competency-based hiring practices.
•You will be leading critical issues when business results are at risk. Collaborate with teams across division and corporate functions to ensure client expectations are met and division goals achieved.

Basic Qualifications For Consideration:
Education: Bachelor's degree in computer science or a related field preferred or 8+ years of equivalent work experience

•8+ years leading large-scale delivery of programs and projects which includes development and integration as well as leading professionals within a distributed team environment
•Experience with application development projects utilizing a software development life cycle and multiple methodologies
•A leader with shown project and program management discipline, that is well organized, and able to drive engagement across organizational boundaries. Able to think and act strategically and tactically within a technical discipline and from a broad business perspective
•Ability to build and read financial models and understand the variables that can improve or accelerate results

Preferred Qualifications For Consideration:

•Strong leadership skills and experience in building positive relationships, strategic partnerships with external and internal key stakeholders/customers.
•Excellent social skills with shown ability to lead sophisticated matrix teams across geographic and business unit boundaries.

•Excellent negotiation, conflict, and discernment skills to balance Fiserv and Client goals.
•Financial industry / Banking industry experience is a plus

Travel required: Domestic travel as needed, up to 25% of the time

Learn more about us.

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Want to be a part of a team that effects change? This role supports our credit union products and solutions. These products provide integrated account processing solutions for more than one-third of the credit union marketplace. From identifying and adapting to changing regulations and mitigating risk to keeping pace with evolving technology and providing excellent member service with the right tools in place. Fiserv helps credit unions eliminate barriers to growth, realize efficiencies, ensure compliance, face risk issues head on and provide the superior service members deserve.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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